Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bedding. Luxury quality. Fast delivery. Minimal plastic.”

Helpful Report

Posted 3 years ago

“The fabric is lovely, both the quality and feel.”

Helpful Report

Posted 3 years ago

“Delighted with my purchase of a brushed cotton duvet and pillowcases. The brushed cotton is so soft, it’s unreal. Has washed really well. Quick despatch and delivery. Arrived beautifully wrapped. Very satisfied.”

Helpful Report

Posted 3 years ago

“Fabulous quality & perfect service!! Will be coming back for more in due course.”

Helpful Report

Posted 3 years ago

“Wish I could afford to buy another set just as a spare as I don’t ever want to be without the Dotty Dora set, it feels amazing and looks so good I’m so pleased with it. Also bought some cushion covers and they look really nice with it and the way it all comes packaged is so cute. Ive bought from here a few times now and won’t buy bedding anywhere else as the quality just doesn’t compare. Thank you your fab x”

Helpful Report

Posted 3 years ago

“Great quality at fantastic prices. Have bought a lot of bedding from here and it looks amazing. Great choice of colours. In particular i love the 100% linen. Photo below is the 100% quilt cover and Grey pillow cases. The square pillows are in the White also .”

Secret Linen Store 5 star review on 23rd February 2021

Helpful Report

Posted 3 years ago

“So pleased with my sage linen stripe curtains, they go perfectly with the colour I painted my bedroom (F&B light blue, which is definitely green). They arrived beautifully packaged - not too much plastic, and I loved the little newspaper and teabag that came with it. I was a bit unsure about ordering curtains online (material samples would be great) but so glad I risked it with these. Would definitely recommend the secret linen store to others!”

Helpful Report

Posted 3 years ago

“What a lovely product. They fabric is so soft and absolutely lovely on my bed. I ordered a super king and they perfectly fit the duvet. Thank you!”

Helpful Report

Posted 3 years ago

“Absolutely beautiful bed linen, couldn't have imagined it to be more perfect. I was a bit worried about the texture of a linen bed but it is so lovely to sleep in, so soft and cosy.”

Helpful Report

Posted 3 years ago

“Superb customer service. We ordered a bedding set. Quality is excellent, just feels so nice. Unfortunately we didn't properly check the sizes and our duvet cover was much too big. We had a very helpful and friendly response and an offer to swap. We've since ordered another set because we liked it so much.”

Helpful Report

Posted 3 years ago

“Love the Secret Linen store. Beautiful quality bed linen. Pretty pillow cases.”

Helpful Report

Posted 3 years ago

“Outstanding service Would definitely recommend 😊”

Helpful Report

Posted 3 years ago

“Beautiful made bedding. Speedy delivery especially during covid”

Helpful Report

Posted 3 years ago

“Really nice quality goods, my purchase is very cool , beautifully made and feels very silky. I'm happy.”

Helpful Report

Posted 3 years ago

“Fantastic service and fabulous product ! Will definitely order again”

Helpful Report

Posted 3 years ago

“I loved the bedspread which is just the right weight. It's been great over a 13.5 tog duvet over the cold spell we've just had and I can see this as being a year-round item. Speedy delivery, too.”

Helpful Report

Posted 3 years ago

“I've had a great experience with the Secret Linen Store. I had a query about a product which I had immediate response to from the team. Shipping was fast and the products are of great quality. I was very happy with my purchase and the overall shopping experience. Highly recommended!”

Helpful Report

Posted 3 years ago

“Excellent service and good quality linen duvet cover and pillowcases. Looser weave than have used previously but feels good on skin and washes well.”

Helpful Report

Posted 3 years ago

“Really great communication and excellent customer service.”

Helpful Report

Posted 3 years ago

“Fast service. Supportive advice on the phone. Beautiful quality products!”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews