Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the packaging, and knew I would love what was inside. I am very pleased to have found you.”

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Posted 4 years ago

“Quick delivery and gorgeous bedding, will be back”

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Posted 4 years ago

“Excellent quality products for very competative prices. Customer services are excellent,orders ship the next day and returns are collected! Refunds are very quick too.”

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Posted 4 years ago

“Ordered bed linen which is fabulous. Also ordered two curtain panels for my daughters room - they were different lengths (explained that cut and dyed and hence not guaranteed exact size) but the customer service in sorting two was absolutely fantastic. Speedy, helpful response and replacements with me the next day. Fabulous service and would definitely buy from you again.”

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Posted 4 years ago

“Swift service, excellent product and very helpful support team offering advice.”

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Posted 4 years ago

“I absolutely love the products bought. I’ve already said to my husband, I’m going to have a holiday in our bedroom as the bedding is so soft, beautiful and comfy. The delivery was very quick and eco friendly packaging”

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Posted 4 years ago

“I bought a set of linen bedding and I love it.I'm waiting for my order to come for another set. The colours are lovely and muted. I'm going to mix my 2 sets up together. The women are lovely and always answer emails and are nice to talk to. I wouldn't buy an where elsee x”

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Posted 4 years ago

“Quality is amazing, beautifully wrapped and promptly delivered. Highly recommend.”

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Posted 4 years ago

“Love my sheets. High quality and so comfy.”

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Posted 4 years ago

“Recently purchased Navy Blue Duvet cover and matching pillowcases in 100% Linen. Excellent customer service and really beautiful bed linen. Lovely soft, good quality linen. So comfortable to sleep in and washes really well. Very pleased . Thank you! ❤️”

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Posted 4 years ago

“Always good quality and service Thank you Secret Linen”

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Posted 4 years ago

“Great product ,lovely 100% linen sheets ,very quick delivery”

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Posted 4 years ago

“Amazing company to deal with from the outset asking questions online to the delivery of the most gorgeous bedding. We will definitely be using this excellent company again and again.”

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Posted 4 years ago

“Very nice sheet doesn’t fit as snug as would like on my king size mattress but quality is excellent and lovely material overall very pleased I would definitely buy again”

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Posted 4 years ago

“Fast delivery, well packaged, complementary herbal tea, 100% cotton & amazing colour”

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Posted 4 years ago

“10/10 Beautiful products, great company ,they do what they say they are going to do, very helpful. Website great easy to use, just lovely products, they really care about what they are selling and Mother Earth too ..”

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Posted 4 years ago

“The linen throw I bought was fabulous. Arrived quickly and was really good quality. Thank you.”

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Posted 4 years ago

“This was my first experience of using Secret Linen Store which was recommended to me by a friend. From ordering to parcel arrival, this was a seamless experience! We were highly delighted with our top sheets.......like sleeping in a silky cloud, some of the nicest cotton I have ever had on my bed! Thank you!”

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Posted 4 years ago

“Quality of the bedding is very good, well presented and a joy to receive. Soft and cool, personally I prefer to iron mine but if well folded and put into airing cupboard. could get away with it.”

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Posted 4 years ago

“Amazing service and quality. My order arrived within 2 days and was perfect. Will definitely be ordering again from Secret Linen”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews