Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,031 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Henderson soot bed set from the Abigail Ahern rang. Everything about this duvet cover is quantity feels so soft and the colour is just what I expected. Ordered and delivered with no glitches and beautifully presented. I’m so pleased I’ve ordered another set from the range which I can’t wait to recive. I’ll go as so far to say I’ll look no further.”

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Posted 3 years ago

“Really great service. Duvet cover is the softest brushed cotton I have ever used. Very reluctant to get out of bed in the mornings. Brilliant.”

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Posted 3 years ago

“Lovely quality and just the shade I was looking for.”

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Posted 3 years ago

“The softest and easiest to iron sheets and pillow cases we’ve ever bought ...feel very comfortable and silky to sleep in....”

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Posted 3 years ago

“Excellent, would highly recommend, linen duvet cover is soft and warm and my husband loves it!”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

“I’ve placed two orders so far (there will be more!) and received silky soft pillowcases, a waffle throw and towels. Everything has been 100% perfect, including the really lovely packaging my order arrive in. My favourite thing is the pillowcases. I wanted to do a test of how they washed before diving into getting a full set and a few weeks on, they are washing really well. Thank you!”

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Posted 3 years ago

“💗 love it so much”

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Posted 3 years ago

“I'm a textile designer and know my fabrics, the duvet cover I bought from Secret Linen Store is exquisite and excellent value for money.”

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Posted 3 years ago

“Long time to wait for delivery. Also I feel that although the pillows are well made they are rather over stuffed making it difficult to then place in the pillowcase”

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Posted 3 years ago

“Customer services are exemplary!!”

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Posted 3 years ago

“I ordered the Black 100% Linen Bed Linen. My ordered arrived promptly in gorgeous eco friendly packaging and the Bed linen is amazing. It is my new favourite. love love love. thank you!”

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Posted 3 years ago

“Cannot recommend your linen duvet, pillowcases and fitted sheet highly enough. Loved my combo of natural and spice colours and they have washed and tumble dried beautifully. I hate ironing so the slightly crumpled look is perfect for me. Will definitely order again !”

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Posted 3 years ago

“Such beautiful sheets and pillow case. All my bedrooms have Secret Linen bedding. They are soft and wash well. A great night of sleep and beautiful bedding. Couldn’t ask for more!”

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Posted 3 years ago

“Good quality product prompt delivery and great service”

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Posted 3 years ago

“Beautiful washed linen and the only place where you can buy it in Emperor size!”

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Posted 3 years ago

“Love your linen products”

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Posted 3 years ago

“The quality of the textile is really fantastic, the finishing is good too. The choice of colours are better than other brands I looked at and what you see online is what you get.”

Secret Linen Store 5 star review on 1st April 2021

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Posted 3 years ago

“First time using this store but the products are beautiful. Very good delivery service with a free newspaper and teabag as a lovely extra touch. Highly recommend”

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Posted 3 years ago

“Easy website to use and good photos”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,031 reviews