Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hand towel from Secret Linen on Friday 27th November and it was delivered on Sunday 29th at 9am. Fantastic service. Also, it was beautifully wrapped, ideal as it was for a present. The recipient was delighted with the quality of the towel.”

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Posted 3 years ago

“Fast delivery, nicely presented, great quality. Would buy again.”

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Posted 3 years ago

“It has been a great pleasure to have ordered bed linen and bathroom towels from the Secret Linen Store. We had very helpful advice when we telephoned with an enquiry. The items were dispatched quickly. We have been very happy with the products. We will definitely use them again; they are now our 'go-to' store again when we are in need of further bed linen or bathroom towels.”

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Posted 3 years ago

“Lovely quality, excellent service. Very happy with my purchase”

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Posted 3 years ago

“French blue , lovely natural look. Renoir”

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Posted 3 years ago

“Very good service and aftercare”

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Posted 3 years ago

“Loving our bed linen and curtains. Soft muted colours are chic, good looking and add to providing a tranquil space in which to sleep whilst not compromising on taste or the Victorian look of our Old Court House. We look forward to gradually going through the whole house and getting various other duvet covers and curtains in the boys’ rooms.”

Secret Linen Store 5 star review on 29th December 2020

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Posted 3 years ago

“bought as wedding present. 5* review”

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Posted 3 years ago

“Lovely sheets, such nice quality!”

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Posted 3 years ago

“Good value beautiful bed linen”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“The bedding is divine and gets softer and cosier with each wash and I definitely will be ordering again. Everything was on point from order to delivery, including the environmental packaging and branding.”

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Posted 3 years ago

“Extremely good service and product and very helpful, friendly staff.”

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Posted 3 years ago

“Beautiful colour and lovely textured line”

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Posted 3 years ago

“Found the website easy to navigate and was pleased with the service received. Unfortunately, colour didn’t replicate too accurately over the internet and had to return item but would have been happy to keep item if the colour had been what I was looking for because the quality was good. Returns system was straight forward and I was quickly refunded. Would use again but would stick to whites.”

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Posted 3 years ago

“have been buying linens from this company for several years now. Excellent products service and quality”

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Posted 3 years ago

“Lovely product and great customer service when I made a mistake with my order”

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Posted 3 years ago

“I love my sheets from S.L.S.! They are crisp ,stylish and most importantly,comfortable. I bought flat sheets and was tempted ,by the bargain price, to buy a fitted sheet which I always dislike. Can I say I was converted! Not only do the corners have French seams but the elastic is in tubing. A sign of workmanship! The last fitted sheet i bought, from a famous expensive make , had elastic attached by machine . I have since bought another of your fitted sheets. Lovely.”

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Posted 3 years ago

“Perfect, really lovely sheets and fast delivery.”

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Posted 3 years ago

“Store very good”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews