Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bedding received quickly and presented in a very thoughtful way tied up with ribbon. Quality is great and definitely giving us a great night sleep by regulating temp. This is my second set from Secret Linen and I wouldn't buy bedding from anywhere else now.”

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Posted 3 years ago

“My preference is natural 100% linen purchased from Secret Linen Store.”

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Posted 3 years ago

“Linens are amazingly soft. Love them! 5 Stars!”

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Posted 3 years ago

“Product is wonderful, I am in love with the fabri quality, texture, colors and etc. I have it for 3 months now and continues perfect”

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Posted 3 years ago

“Easy to use website, super quality goods, fast and efficient delivery.”

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Posted 3 years ago

“Fantastic delivery fantastic product just what I ordered”

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Posted 3 years ago

“Having received my linen bedding set promptly in the post, I had to wait for my new duvet to arrive (different company) but could not stop thinking about the bedding! When it arrived, it was so soft, and smelled lovely. I was not disappointed when I could finally put it all together. Such a comfortable night of sleep. When I rang for advice on washing, I had such a lovely conversation with the lady on the telephone; she was very helpful and informative about the products. Can't wait to order from them again!”

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Posted 3 years ago

“Excellent - curtains are fabulous , will be buying more”

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Posted 3 years ago

“Great service, superb quality products. Appreciate the company ethos and look forward to using the products every single time, they are that good.”

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Posted 3 years ago

“Love love love my 100% linen duvet cover! It looks amazing and it really keeps me cool on hot nights. Love the eco ethos of this company too, have recommended to all my friends! :-)”

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Posted 3 years ago

“I still haven't received my order.”

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Posted 3 years ago

Hello Francesca Thank you so much for taking the time to review your order with us. We are so very sorry to hear that you have not received your order, this is not good at all. I know that you have been in touch with Rose in the meantime and we have got a new pair of pillowcases on the way to you. Once again we are so very sorry. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“I bought my daughter these towels for her cotton wedding anniversary, she loved them. ‘Loved the fresh colour combo & quality of the towel.”

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Posted 3 years ago

“Very Good Service And Beautiful Bed Linen Couldn’t Ask For More”

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Posted 3 years ago

“The curtains are perfect, the right length for tall sash windows, and let a lovely light through. It’s difficult to find the right length at a good price. I am now eyeing up some pillowcases!”

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Posted 3 years ago

“Fantastic product! 10/10 would recommend :)”

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Posted 3 years ago

“Beautiful product - lovely quality linen. Delivered promptly. Great service. Thank you.”

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Posted 3 years ago

“Lovely company to deal with. Products and service are excellent. Ordered some bathroom items and I am very pleased indeed with them. Very good quality towels and reasonably priced. Will be using Secret Linen Store again without a doubt.”

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Posted 3 years ago

“The items arrived in good time and beautifully, sustainably packaged.”

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Posted 3 years ago

“Excellent quality . Beautiful large throw .”

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Posted 3 years ago

“I’ve loved everything I’ve bought from Secret Linen. Lovely subtle colours, ultra soft cotton and linen, they’re a joy to sleep in”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews