Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful linen and extremely helpful staff. Thank you”

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Posted 4 years ago

“My linen arrived beautifully wrapped, with a newsletter and free teapots t bag. The sheets and pillowcases that I ordered were good quality, especially considering the reasonable price. I usually buy my sheets from a well know company selling white bedlinen but thought that I would try somewhere else and am please that I did as I saved a lot of money for a similar product!”

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Posted 4 years ago

“Just LOVE this company. Wonderful bed linen - superb quality and in my opinion very reasonably priced. Great customer service too. White Company watch out - these guys are very good indeed!”

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Posted 4 years ago

“I have always loved your linen great colours and quality! Also so individual are the goodies!”

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Posted 4 years ago

“Loved my teal linen curtains ,they drap well and are a nice deep teal colour”

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Posted 4 years ago

“Fast delivery and lovely product. Highly recommend :)”

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Posted 4 years ago

“Really love your Customer Service... It's as good as your wonderful products. Thank you.”

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Posted 4 years ago

“Good product, delivery and presentation”

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Posted 4 years ago

“We are very pleased with our recent purchases, which all arrived beautifully packaged.”

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Posted 4 years ago

“The quality isn’t really what I expected.”

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Posted 4 years ago

“Lovely linen. Quick delivery. Excellent product”

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Posted 4 years ago

“The quality is very good & they’re comfortable to sleep in. However, I was very disappointed with the colour which did not resemble the lovely rich green on the photographs - rather looked washed out.”

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Posted 4 years ago

Hello Jean Thank you so much for taking the time to review your recent order with us here at Secret Linen Store. We are so very sorry that the Olive Green is not quite as dark as you had hoped for. We do try to make sure that all our photography is colour perfect, however some screens will differ and show a slightly muted shade. We can send out samples of our Linen colours to make sure the colour is perfect for your room. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 4 years ago

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Posted 4 years ago

“A very kind and professional company. Beautiful styling and the quality is really really lovely. I love my two purchases and have to say anything I needed to know the team where prompt and very professional with anything I needed . I will say again I am very lucky to have found this company . Much love Bridget Harte”

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Posted 4 years ago

“Very good quality as always but colour was a slight disappointment. My item is much darker than the image on the Web page indicates. Perhaps SLS changed the fabric but jot the marketing photos.”

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Posted 4 years ago

“Gorgeous, great quality bedlinen, arrived beautifully wrapped, speedy delivery. What’s not to love?”

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Posted 4 years ago

“Third or fourth order I have placed with the Secret Linen Store - my go to place for household items. Always pleased and happy with what feels like personal service. Thank you!”

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Posted 4 years ago

“Speedy delivery, beautiful products and my bedroom looks like a hotel now!”

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Posted 4 years ago

“Delighted with the sheet. Generous size for queen size bed. Always like your bed linen.”

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Posted 4 years ago

“Loving the product”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews