Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've only ever ordered over the 'net, and happy to say that the products are first class, the packaging secure and a nice touch is the ribbons. Always prompt delivery, and their prices are not bad either!”

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Posted 3 years ago

“I am thrilled with my beautiful linen! It is definitely the best I have found :) Fantastic service!”

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Posted 3 years ago

“This company was a pleasure to deal with. They took the time to call and discuss my order. The products are an excellent quality. My return was processed and refunded speedily. The generous return period made me feel at ease. Highly recommend products and customer services. Will be back again. Have a good Christmas! X”

Secret Linen Store 5 star review on 10th December 2020

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Posted 3 years ago

“Lovely bedding, lovely ladies.. I would go back to them time and time again. Also, nice touch with the tea. 🥰”

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Posted 3 years ago

“Gorgeous soft linen and cotton ticking bed linen, and great service, thank you”

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Posted 3 years ago

“I've bought various things in the last few years and have loved them all, and I recently bought the tiny stripe blush fitted sheet and duvet cover. I didn't expect them to be as nice as my 400 thread count bed linen but I was wrong! They feel amazing, light, cool and warm at the same time, and it somehow reminds me of being a child in my comfy bed (I've no idea why and am many years past childhood). The pink stripe is subtle and grown up and looks lovely against my light grey walls and headboard. I hope the flat sheet comes back so that I can complete my set. As always, the packaging was lovely. Thank you”

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Posted 3 years ago

“My linen bedding looks beautiful, is lovely and soft and best of all no need to iron!”

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Posted 3 years ago

“Absolutely love the linen sheets and duvet covers. Beautifully soft and comfortable, Immersed in “plumptiousness” And i love the shabby chic look. The colours are fab too. Cannot fault anything. I want all the colours!!!!!”

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Posted 3 years ago

“I love my new bed linen! It feels so cosy! It looks great too. I had excellent customer care on the phone ... very friendly, knowledgeable and the product arrived on time and beautifully wrapped. I would thoroughly recommend Secret Linen to my friends and family. 👍❤️”

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Posted 3 years ago

“Luxurious bed linen.”

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Posted 3 years ago

“Always happy with my purchases. Wonderful quality. Love the depth of the fitted sheet. One of the few that is not wrested off the bed. Stylish packaging but we should consider the environment first. Lots of unnecessary bits and bobs. I would send the receipt electronically to reduce paper waste. Thank you”

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Posted 3 years ago

“A wonderful product fairly priced with a lovely choice of colours and stripes Terrific after sales care too”

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Posted 3 years ago

“Great quality and comms. Will be back for more!”

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Posted 3 years ago

“The most beautiful quality. Have never bought better. Arrived promptly.”

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Posted 3 years ago

“I ordered 6 curtains in all from you and very pleased with them and they look great. Delivery was very good. Thank you .”

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Posted 3 years ago

“They were out of stock of the item I wanted, so I ordered something else. The next day I was emailed with the date the original item would arrive. Even though they were 2 separate orders, they only charged me one delivery charge. That was a nice touch. The quality of the product was high and similar to the details on their website”

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Posted 3 years ago

“Lovely, linen curtains worth every penny so easy .”

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Posted 3 years ago

“Very efficient service, excellent quality.”

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Posted 3 years ago

“Very good quality linen, no issues with delivery and prompt service.”

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Posted 3 years ago

“Secret Linen Store products are top quality and competitively priced. There was a slight mix up with my order this time, but Emily was super quick and helpful to sort it and it was corrected very quickly. Highly recommended for products and service. Thank you!”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews