Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,031 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient delivery.”

Helpful Report

Posted 3 years ago

“Beautiful colour and great quality. Loved the packaging also. Will definitely order again from this company.”

Helpful Report

Posted 3 years ago

“Love this company , slowly replacing all my bed linen and my sons flat also with secret linen . The Fabrics are amazing .they launder very well and easy to iron . Feel so lovely”

Helpful Report

Posted 3 years ago

“I love the heavy linen used and its perfect for use winter and summer.”

Helpful Report

Posted 3 years ago

“Lovely bed linen selection and excellent quality linen. Swift delivery in sustainable packaging:)”

Helpful Report

Posted 3 years ago

“The curtains that i ordered were not quite right ( too long) but they returned them with no problems. Excellent quality and excellent service!”

Helpful Report

Posted 3 years ago

“Great service and returns policy. Products come wrapped perfectly and look like special gifts. I’ve had mixed experience with the products themselves - a quilt I absolutely adore and has transformed my bed to a haven; another very thin, showed every crease, looked cheap as soon as put on the bed and had to be returned,”

Helpful Report

Posted 3 years ago

“I was a huge fan but my latest purchase was disappointing, please can you sell in MATCHING PAIRS, not as single curtains, my order was 2 white linen curtains but one was whiter than the other and one was thicker linen and not as soft as the other, would have returned but started to hem before I compared against each other, I presumed they would be the same but they were obviously from different batches.”

Helpful Report

Posted 3 years ago

“So happy with this purchase! I have an emperor sized bed and have made several bad purchases to date, a costly mistake so I dithered a lot over whether to buy from the Secret Linen Store. I spoke to a lovely person called Jodie over web chat who gave me some fabulous advise then I took the plunge and am SO glad I did. The quality is fantastic. I will be buying a second set!”

Helpful Report

Posted 3 years ago

“My buying experience from you was very smooth & efficient. I'm extremely happy with my purchase, the towels are beautiful & I'll definitely be buying more very soon, I'm also tempted to try the linen bedding! Thank you Secret linen.”

Helpful Report

Posted 3 years ago

“Lovely bed linen . Really pleased with our choices and the pure linen we chose looks better without ironing. So it’s a double win! Thank you”

Secret Linen Store 5 star review on 2nd June 2021

Helpful Report

Posted 3 years ago

“Lovely good quality bottom sheet.”

Helpful Report

Posted 3 years ago

“Very happy with everything”

Helpful Report

Posted 3 years ago

“Exquisite bed linen every time! Worth paying that little extra to sleep like a dream!”

Helpful Report

Posted 3 years ago

“Lovely and very well made”

Helpful Report

Posted 3 years ago

“Absolutely beautiful bedding.Super quick delivery. Would highly recommend.”

Helpful Report

Posted 3 years ago

“Ordered a throw. Came promptly. Lovely quality. Good price.”

Helpful Report

Posted 3 years ago

“I had a lot of trouble trying to find ethical and responsible bedding but I'm super glad that I slogged through the internet to find the Secret Linen Store ! I absolutely love my new sheets- they're soft as hell and really cute. Would wholeheartedly recommend. Thanks a lot !”

Helpful Report

Posted 3 years ago

“Prompt service, great to find somewhere that does good quality euro size linen. Product as described.”

Helpful Report

Posted 3 years ago

“Beautiful linens, excellent quality, very pleased with all my purchases.”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,031 reviews