Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

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Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like this store. The linens are lovely and soft and come in a great range of colours. They’ve given my bed a great new look.”

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Posted 4 years ago

“The service was fantastic, and the linens I purchased were excellent quality.”

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Posted 4 years ago

“Good Quality”

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Posted 4 years ago

“fairly expensive, but beautiful bed linen, beautifully presented, great quality, I will definitely buy more”

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Posted 4 years ago

“I bought Teal Linen curtains on the sale so the pair cost about £115. Beautiful quality curtains. I also returned the same in French blue and the refund was very quick.”

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Posted 4 years ago

“Absolutely love your products, have numerous duvets and sheets. My latest purchase was my most extravagant yet the high thread count feels like silk. Over the moon as always with the products and service. I'm sure I'll be back! 😁💕🛌🛏”

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Posted 4 years ago

“Customer service was good. Packaging fairly economical = good.”

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Posted 4 years ago

“Loved my new towels!”

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Posted 4 years ago

“Great quality, and super fast delivery.”

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Posted 4 years ago

“Amazing service and so beautifully packaged. The curtains are perfect.”

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Posted 4 years ago

“Absolutely love your Portuguese linen. Have bought two sets and will definitely be buying more. Excellent service and beautifully presented Thank you.”

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Posted 4 years ago

“Very happy with the company service. i got two items, one was great, the other was a pillowcase and I incorrectly presumed a pillowcase was a pillow case! This is a case for a square pillow ... perhaps that could be made clearer. Very good delivery. Well packed. Rosemary”

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Posted 4 years ago

“Beautiful (and just as in the photos). Soft yet strong and v comfy!”

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Posted 4 years ago

“Really nice quality bed linen and quick and easy to order online . Very happy with my purchase”

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Posted 4 years ago

“The lovely feel of the material enhances calm. The website is quick and efficient and so is the delivery. I wish I had more bedrooms!”

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Posted 4 years ago

“Had to return linen after first wash, as colour ran. Customer service were very helpful and I was refunded. Still waiting for response on what happened to bedding and whether I should purchase a new set? Don’t want the same thing to happen again.”

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Posted 4 years ago

Hello Jonathan Thank you for taking the time to review your order with us. We are so very sorry to hear that you have not heard from us, i will be on this straight away to find out what has happened. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 4 years ago

“We've now ordered two double bedding sets, as we fell in love with the first. My husband says he's never had a better night's sleep than in Secret Linen linen bedding - and I agree. I love that I don't have to iron it either. Bonus. The colours are lovely and it washes brilliantly. Worth every penny and beautifully packaged too. Thank you!”

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Posted 4 years ago

“Great service and really amazing linen. I have bought 2 sets as I don;t want to sleep on anything else!”

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Posted 4 years ago

“Easy to order with prompt delivery and good quality products”

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Posted 4 years ago

“Beautiful bedding! So much care in the packaging and delivery!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews