Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was really difficult to source Mocha coloured balance until I came to Linen Store. Thank you for having a varied range of colours. Size and quality is excellent. Service is excellent thank you”

Helpful Report

Posted 4 years ago

“Ordered a single duvet cover , seems slightly large for the actual duvet but good bed linen.”

Helpful Report

Posted 4 years ago

“I just bought a fitted sheet and mattress protector. Quick delivery, great packaging, complimentary tea and hidden 12% discount on the next purchase. I can't wait to add to my collection”

Helpful Report

Posted 4 years ago

“Lovely quality item - arrived as described.”

Helpful Report

Posted 4 years ago

“Love the quality, love the packaging , Just love the thought and effort, you guys do Great job”

Helpful Report

Posted 4 years ago

“Absolutely beautiful linen- a joy!”

Helpful Report

Posted 4 years ago

“Love this company very high quality linen”

Helpful Report

Posted 4 years ago

“Perfect natural bed linen. I have had two sets and love them both.”

Helpful Report

Posted 4 years ago

“Wonderful linen, delivered as expected and with the environment always in mind. Been enjoying this linen for a few weeks now and can highly recommend.”

Helpful Report

Posted 4 years ago

“Fab bed linen, reasonably priced, beautifully packaged.”

Helpful Report

Posted 4 years ago

“Needed 2 super king-size pillow case's,looked at secret linen website,and found exactly what I was looking for,good quality pillow case,smooth super quality,reasonable price”

Helpful Report

Posted 4 years ago

“Beautiful linen at affordable prices, washes well and changes the look of the room. My go to place for new bed linen every time.”

Helpful Report

Posted 4 years ago

“Great service, love if the duvet cover. Pillow cases could be just a fraction bigger.”

Helpful Report

Posted 4 years ago

“Dear Secret Linen Store Thank you so much for the excellent service through this difficult year, much appreciated. Your linen goods are of a very high quality and nothing is too much trouble for your staff. Have purchased comfy linen sheets snuggly towels and your relaxing lavender candles. Something to look forward to at the end of the day whilst sipping your complimentary lavender tea. Thank you, see you again soon!”

Helpful Report

Posted 4 years ago

“I bought a two sets of superking bed linens. They were delivered really quickly, wash well and feel absolutely gorgeous. The outer packaging they were delivered in was a novel, eco-friendly idea...a potato sack! A little 'newspaper' enclosed with the bedding explained, amongst other useful info, how all the packaging they use is as eco-friendly as currently possible. The bedding packs themselves were all tied together with cotton ribbon, personalised for Secret Linen Store. I intend to somehow reuse this in a craft project as it's too nice to just throw away. My only criticism; if you're going to include a freebie...one teabag is a little on the stingy side for an order of this value and for 'Superking' bedding. We use a teabag each here!”

Helpful Report

Posted 4 years ago

“Great customer service and product. We just love the look and texture of their washed linen. After purchasing our first set of bed linen we made the mistake of buying a duvet cover from somewhere else and regret it. Definatley sticking to Secret Linen in future.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Fabulous quality and lovely company to deal with.”

Helpful Report

Posted 4 years ago

“Thank you to the staff of Secret Linen Store for taking the time to look up my previous orders so that I could re-order fitted sheets to the correct dimensions. This company has great quality products. 5 Stars!”

Helpful Report

Posted 4 years ago

“Beautiful products, packaged nicely and delivered promptly. What more could you ask for.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews