Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service outstanding.”

Helpful Report

Posted 3 years ago

“Wellll lost for words 😍 literally loveee this shop and keep coming back 🥰 I have vowed with myself I won't purchase bed linen from any other store now... Beware of purchasing from them you won't ever want anything else 😌”

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Posted 3 years ago

“Excellent packaging and product.”

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Posted 3 years ago

“Bought a duvet cover,pillowcases and fitted sheet, very nice quality, exceeded expectations, how they will wear and wash unknown as yet. Reasonably priced too . Will definitely buy more in the future and would recommend to others. Keep up the good work guys”

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Posted 3 years ago

“Love my new bedlinen if feels so nice to sleep in and looks really stylish in my newly decorated bedroom. It was worth saving up for!!”

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Posted 3 years ago

“Christmas present so don’t know yet howeverservice was uncomplicated and delivery was quick”

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Posted 3 years ago

“Very nice quality loved it”

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Posted 3 years ago

“Beautiful linen bed-linen. Great quality.”

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Posted 3 years ago

“Fantastic bed linen will definitely shop again”

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Posted 3 years ago

“Beautiful quality, nicely presented and delivered quickly would definitely recommend this company.”

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Posted 3 years ago

“Great service great quality”

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Posted 3 years ago

“Rapid service and good quality bed linens. Recommend and also will be back myself.”

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Posted 3 years ago

“Simple and beautiful patterns, luxurious cotton; my bedroom is transformed. Items arrive in simple, strong packaging with a lovely newsletter and a free teabag! Customer service is 100% if you have any queries or problems arise. I will be buying all my bed linen here from now on.”

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Posted 3 years ago

“Whenever I order from Secret Linen I really look forward to receiving my purchases. Never been disappointed.”

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Posted 3 years ago

“First time buyer. Delivered very quickly. Blown away by the quality, the colour and the feel of the fabric. Really love it.”

Secret Linen Store 5 star review on 25th December 2020

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Posted 3 years ago

“Excellent service. I unfortunately had to return the curtains because the colour was not quite right. Very easy to return and quick refund.”

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Posted 3 years ago

“Quality product”

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Posted 3 years ago

“High quality fabric. I love Portuguese textiles so was very pleased to find the Secret Linen products. I have 2 throws draped over our settees, one a linen throw and the another of a heavier fabric. Both stay in place. I also have a couple of pretty blue pillowcases. The items arrived promptly and were well packaged. The company information on its formation, background and the available products was interesting to read.”

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Posted 3 years ago

“Very pleased with the quality of the goods I received. The pillows are soft but very bouncy and my self and my husband have a wonderful nights sleep since we have had them.The linen curtains are excellent quality.and look lovely.The jumbo towel is also excellent quality.Will shop with Secret Linen again.”

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Posted 3 years ago

“Beautiful quality but unfortunately one of the pilowcases was of a larger size to what I order but after I disposed of the packaging and had guess due I still used it but obviously it was odd . Other than that I love the product .”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews