Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

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Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I decided to have a change from white and went for a grey (birch) patterned set. Duvet cover, pillow cases and fitted sheet. I think they are extremely good quality. Prices are not cheap but fabric is lovely and I feel bed linen stays fresher longer. I've already ordered another new sheet. In these lockdown times, nice to have fabulous bed linen. Like (mostly) eco packaging too but good get rid of plastic.”

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Posted 3 years ago

“I bought cotton mattress and pillow protectors. They were more expensive than I would usually pay, but the quality is lovely and the delivery was quick. Very pleased.”

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Posted 3 years ago

“Great quality on time delivery”

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Posted 3 years ago

“We first purchased a set of powder blue bed linen, and were so impressed with the look, quality and service we then went back and brought the striped grey towels. Again they look were of top quality. This is a great company bringing quality products from Portugal the home of both linen and cork. Well done we will certainly be purchasing more in the future. Best wishes and good luck, Patty”

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Posted 3 years ago

“Excellent product and service.”

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Posted 3 years ago

“I love the bedding, feels nice and easy to wash and dry. Towels were however disappointing. They are thin and rather rough. Would buy bedding again but not towels.”

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Posted 3 years ago

“Excellent quality product and turned up earlier than was promised. Very happy and I will definitely order from them again”

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Posted 3 years ago

“bought the beautiful magnolia bedding a couple of years ago , had a new bed & needed a valance, magnolia is no longer produced aaagh! so sent for the soft grey valance, which is not a perfect match ? BUT it does fit in with bedding. LOVE IT, find ALL bedding washes & irons really well, & STILL look good, puts an air of elegance to it, actually ordered extra duvet cover & had curtains made to match! tah dah!”

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Posted 3 years ago

“love everything, style, quality and colours for the bedroom!”

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Posted 3 years ago

“Thank you. Perfect.”

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Posted 3 years ago

“Poor. Although the covers are for a king size divert, the cover doesn’t fit as I would have hoped. I find a lot of extra material at the end of the bed. I did reach out to someone via your online chat but they said it would be ok after a wash or two ... Shame, as now I’ve washed it I can not return them”

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Posted 3 years ago

“Sheets and pillowcases wonderful quality, cool and comfortable, ordering was simple (including really helpful and timely response to my questions), delivery speedy. Towels very luxurious. Am really pleased all round - and sleeping very soundly!”

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Posted 3 years ago

“The quality of the bedding is great, but the sizing lets it down. I bought the king size cover but it doesn't seem to match the king size duvet inner. It's too large which means there's a good approx. 10cm extra of fabric. This means that the fabric can get caught up around you which is fairly annoying. In hindsight, I wish I hadn't just hoped for the best and instead bought from somewhere else that didn't have comments/feedback about the sizing.”

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Posted 3 years ago

“Fast delivery, good quality products.”

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Posted 3 years ago

“I bought the olive green knitted throw and absolutely love it! The colour is beautiful and it’s soft and cosy.”

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Posted 3 years ago

“We loved our first order from Secret Linen Store so much that we ordered the exact same bedsheet set again for our second set! It's so comfortable and looks great. Perhaps a little pricier than we would usually have gone for but the quality so far seems great.”

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Posted 3 years ago

“Excellent product. Really quick delivery.”

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Posted 3 years ago

“Lovely product, swift delivery”

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Posted 3 years ago

“Nice quality. Would buy it again.”

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Posted 3 years ago

“Quality product. Efficient service. Parcel arrived nicely packaged and exactly as expected”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews