Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company with superb products. Always packaged beautifully, you can actually feel the care.”

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Posted 3 years ago

“Arrived quickly, well wrapped. Love colours and will definitely buy more.”

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Posted 3 years ago

“All good great thanks.”

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Posted 3 years ago

“Great bedding at a reasonable price with fast delivery”

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Posted 3 years ago

“Amazing duvet set! I particularly like the thought put into having deep envelopes for the pillow cases. The linen fabric feels fantastic and has a beautiful weight to it. I just drape the duvet cover over the banister after washing and tumble drying for 45' and it dries completely flat, as if it has been ironed. Quality throughout, highly recommend.”

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Posted 3 years ago

“Beautiful quality curtains, I plan on ordering from Secret Linen Store again. Really, really delighted with my purchase and the level of service.”

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Posted 3 years ago

“Excellent service, lovely presentation, the valance was perfect; unfortunately the duvet cover and pillowcases were too dark for my gloomy north-facing bedroom and will have to be returned (today).”

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Posted 3 years ago

“Love the Abigail Ahern collaboration and linen bedding we bought”

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Posted 3 years ago

“Great service. Fast delivery”

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Posted 3 years ago

“Delivered in a couple of days which was well under the expected 2 weeks. The jumbo bath sheets are beautifully fluffy, the bedding is good quality and and the linen pillowcases we tried have been well liked so far.”

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Posted 3 years ago

“Secret Linen has gone straight into my top 10 of retailers. The 100% linen bedding I bought is exactly what have been looking for. I don't especially like the slinky feel of satiny type bed linen (ie not really linen) and even getting a high thread count cotton never gave me the feel I was after. I love my new linen so much I've bought some nightwear as well although that is for my OH to give me as a present next month so I haven't worn it yet.”

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Posted 3 years ago

“Always top quality items. Never a disappointment in value and service. I have purchased several items and will return again”

Secret Linen Store 5 star review on 12th July 2021

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Posted 3 years ago

“It’s the first time I’ve had linen bedding and I love it, it’s so comfortable and cosy and good quality of course. I usually buy lovely quality cotton bedding and like to iron it, but I love the freedom of not ironing my linen ones. I would also recommend Secret Linen Store because they are very efficient and everything is delivered really quickly and on time.”

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Posted 3 years ago

“Stumbled upon Secret linen whilst searching in vain for Small double fitted sheets. Fast service, great product and so I re-ordered more within a week!”

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Posted 3 years ago

“Great quality I will be ordering again.”

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Posted 3 years ago

“Love this, just a bit expensive........just a pity I didn’t wait just a few days.....could have got it a bit cheaper in your sale”

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Posted 3 years ago

“We stayed in a holiday home which had the Secret Linen Store bedding in so got to feel the benefits of linen bed linen before buying and when we got home I was straight on the web to find this elusive brand of linen, I found it, bought it and so far in what has been a weird summer of hot, chilly, wet, humid, cold it has been fab, we have the duvet cover on without a duvet in on warm nights and then pop a duvet in for the chillier ones and it has been great at making a more breathable environment (if that makes sense) equally for a woman going through the delights of the hot flush stage of menopause the move to linen has been a godsend not one hot flush has resulted in the level of sweating I was having with cotton sheets. Can't recommend linen bedlinen enough bought from the Secret Linen Store where quality is excellent, delivery efficient and end product absolutely brilliant.”

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Posted 3 years ago

“Overall thought quality was good. The fitted sheet fitted well but I thought the flat sheet could have been a bit longer - I like a good amount to tuck in to the bottom of the mattress and a good amount to turn over at the top. The pillowcases are well-stitched and roomy. Very pleased with the pillow protectors (the envelope design) and am hoping to order more but they are out of stock at the moment. Hope to order again from the Secret Linen Store”

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Posted 3 years ago

“Excellent quality, good prices, and dependable service and delivery.”

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Posted 3 years ago

“I’m so impressed with the quality, service and thoughtfully packaged linen from this company. I purchased the super soft sateen bedding and it feels like a luxury going to bed each night. I can’t recommend this company highly enough.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews