Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Comfiest bedding”

Helpful Report

Posted 3 years ago

“Speedy delivery and very pleased with the quality of my sheets and pillowcases.”

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Posted 3 years ago

“This is a wonderful shop- really lovely items and great quality! I've never been disappointed. Over the years I've purchased sheets, towels, curtains, bedding and a knitted throw and cushion cover. Every single one of these items is beautiful and all are among my favourite things.”

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Posted 3 years ago

“Love love love so pleased with my purchase it came beautifully packaged and more than happy with the quality I have already recommended friends and family and can’t wait to buy more”

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Posted 3 years ago

“This is the second set of bed linen that I’ve ordered and it’s as great as the first set. When I need another I won’t hesitate to use Secret Linen Store.”

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Posted 3 years ago

“Fabulous bed linen-great customer service! 😊”

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Posted 3 years ago

“Top quality, supremely comfortable sheets”

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Posted 3 years ago

“The duvet cover, pillow cases and fitted sheet are fabulous quality and I enjoyed the best nights sleep in ages when I first used them. I would highly recommend the Secret Linen Store.”

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Posted 3 years ago

“Stunning products, beautifully packaged with little personal touches. The purchase experience was easy and stylish from first looking at the website to receiving the items. Thank you.”

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Posted 3 years ago

“The very best bedding I've ever purchased washers beautifully looks lovely on the bed and the company offer an excellent service highly recommend”

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Posted 3 years ago

“Excellent quality and quick delivery”

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Posted 3 years ago

“Excellent product and customer service. Such helpful people. I have coveted linen bedding for years. I decided this was the time to indulge. It’s delicious. I’m so glad I took the leap. Quick delivery. The presentation is beautiful too. Thank you Secret Linen Store!”

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Posted 3 years ago

“I love the quality of the linen, and I love the two shades of pink.”

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Posted 3 years ago

“hello molly and harriet, this is our second order from yourselves and we are looking forward to receiving our delivery! we love the bedding we bought from yourselves hence our second order. i did send you a card in the post but it may not of got to you yet. i do hope your business continues despite all the challenges. all the best, anne carney.x”

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Posted 3 years ago

“Beautiful quality and really cooling.”

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Posted 3 years ago

“Beautiful bedding, washes and irons very well and is soft and cosy. Service was fast and goods well packed with minimum of non recyclables. Please could we have non branded ribbon though, so I can reuse?”

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Posted 3 years ago

“Spice linen duvet cover sheet and pillowcases. Gorgeously lush and comfortable.”

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Posted 3 years ago

“Excellent service from start to finish - will definitely use again”

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Posted 3 years ago

“Fabulous fabric, packaging and service. Lovely through and through!”

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Posted 3 years ago

“I ordered the Hazel Forrest duvet and pillows cases when it arrived I realised that I would have to order additional pillowcases in order to dress my super king bed properly. Secret Linen Store what have you done to me?!! I now need more bed linen absolutely loving your brand. I also bought a duvet as a Xmas present for a friend I sent her an image of what I had bought and within minutes she had gone onto your site and purchased the matching pillowcases and other extras. She too is in love with your brand. Happy New Year to you guys 🥳”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews