Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,031 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good aftercare service if something goes wrong with delivery which is not their fault very supportive in dealing with the issue Excellent customer service Towels are first class they dry out quick they are the best towels I’ve owned shall be a returning customer to get more they are a good quality item at very reasonable prices excellent buy”

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Posted 3 years ago

“Amazing customer service and incredible product. I couldn’t be happier with the gorgeous curtains I bought from Secret Linen and will be buying more products from them in the future.”

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Posted 3 years ago

“Lovely soft colours and fabric Classy, understated luxury!”

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Posted 3 years ago

“Love the products I have purchased and delivery and contact always prompt. It's not the cheapest of places and some lines are limited ie colours I would like, but quality is great.”

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Posted 3 years ago

“So pleased with my new linen bedding, so cool and comfortable.”

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Posted 3 years ago

“Lovely quality pillowcases,and very impressed with packaging. I will definitely shop with you again.”

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Posted 3 years ago

“Great service - on time and delivered in lovely package. Really soft, perfect fit and has gone down really well!”

Secret Linen Store 5 star review on 14th June 2021

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Posted 3 years ago

“Had my emperor bedding from here before and it’s fabulous . Would definitely recommend . Great quality and service . Bit Pricey but worth it .”

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Posted 3 years ago

“Staff are very helpful and kind. Would definitely buy from this company again.”

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Posted 3 years ago

“Lovely products. My husband and I are delighted with our linen bedding, it is so cosey, comfortable and generous in size. The fitted sheets are impossible to iron so I gave up but still had a challenge trying to fold them neatly. A small price to pay for these gorgeous sheets.”

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Posted 3 years ago

“Loving the linen sheet - well put together, comfy and robust. Also liking the secret linen store’s approach to sustainability.”

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Posted 3 years ago

“Personal Attention and care to detail are their bywords. Fabulous quality of their linen if gorgeous to sleep in. It launders easily. Thoroughly recommend”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“Easy to order exactly what you require, delivered promptly in eco friendly packaging. Absolutely beautiful linen bedding 😍. Sizes are generous too. What’s not to like? 😁”

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Posted 3 years ago

“Omg where do I start. The quality of their products you won't find anywhere. The personal service whenever you call. Only wish they would do linen clothes I would be their best customer. Thankyou for transforming my home.”

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Posted 3 years ago

“Very pleased with my pretty pink curtains”

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Posted 3 years ago

“Fast delivery, top quality and a sensible price. Happy repeat customer.”

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Posted 3 years ago

“Really happy with all bedding bought, very professional/helpful and I like their selling approach.”

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Posted 3 years ago

“Now bought the matching fitted sheet as an addition to the duvet cover and pillow cases - looks great in my 22year old sons room with his black furniture but my 3 daughters all like it too / calming natural colours . Very pleased - washed easy , light tumble dry and it’s back on the bed .”

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Posted 3 years ago

“The standard of the set of towels that I bought, as excellent as bed linen previously purchased. Thank you again, your products have pleased once me again. Xx. Well done xx”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,031 reviews