Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality bedlinnen at very competitive prices. Free tea with every order!”

Helpful Report

Posted 4 years ago

“I love climbing into my bed and feeling wrapped in linen.. the feel of it, the colour of it, x”

Helpful Report

Posted 4 years ago

“Lovely material. Great service. There was a fault on one of our items which was changed with no quibble at all. Nice people - would recommend them.”

Helpful Report

Posted 4 years ago

“What a delight it is to shop at Secret Linen Store! First class product - we bought two sets of the 100% linen bedding - and first class service. Thank you, Molly & Harriet!”

Helpful Report

Posted 4 years ago

“Quality products and swift delivery, as always - what more do you need?”

Helpful Report

Posted 4 years ago

“Excellent quality bedding and service...the best .”

Helpful Report

Posted 4 years ago

“Always a pleasure to receive such beautifully presented quality goods.”

Helpful Report

Posted 4 years ago

“Absolutely amazing duvet and pillows as in Hungarian feather and down just like being in a posh hotel, which I had alwas wondered how their bedding always looked so plump and inviting and comfortable. Good luck to Secret Linen they thoroughly deserve the praise as they send details and updates and they always keep you informed as to when your order will be processed and delivery details.”

Helpful Report

Posted 4 years ago

“Beautiful bedding and quick delivery, thank you.”

Helpful Report

Posted 4 years ago

“I would have to score you a 5 for excellent , speedy delivery, great packaging and lovely quality linen. I would and have already recommended you and will be buying again in the future! Kind Regards Charlie”

Helpful Report

Posted 4 years ago

“I was a little concerned that linen as a material was going to be slightly rough- but I was very much wrong! The material is so soft and comfortable and I couldn't reccommend it to anybody more. Thank you so much! :)”

Helpful Report

Posted 4 years ago

“I don't think I'm going to buy my sheets anywhere else now. Amazing quality and price delivered looking georgeous. Love the story behind the company as well. From Clara”

Helpful Report

Posted 4 years ago

“Wonderful product and very good service”

Helpful Report

Posted 4 years ago

“Product is lovely but the colour does seem to change quite a lot between natural light and artificial light. Not a huge issue but might be something to be aware of! Lovely quality and fast delivery though, will definitely buy from here again in the future”

Helpful Report

Posted 4 years ago

“Just love it❤”

Helpful Report

Posted 4 years ago

“I recently bought several sets of the cotton percale bedding and also a duck and down duvet. The quality of the linen is delicious, so soft and luxurious. The customer service was brilliant with prompt delivery of the bedding and swift delivery with the made to order duvet. We appreciated the email updates too, very thoughtful. The real bedding was absolutely stunning - a real beauty. However I was less pleased with the aubergine, I found it a bit dull and lacking richness.”

Helpful Report

Posted 4 years ago

“Love this site the extra touches that are sent with the package when arrived were divine”

Helpful Report

Posted 4 years ago

“So very disappointing. We have had 2 replacements due to faulty finish. The dye seems to be unstable and marks. A shoddy product.”

Helpful Report

Posted 4 years ago

“Excellent service and items arrived attractively wrapped. The pillowcases are of good quality and look and feel great”

Helpful Report

Posted 4 years ago

“Very good quality bedding, exactly as described on the website. Arrived promptly and beautifully packaged.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews