Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saved posting a review until we had spent a month using our new 100% linen bedding. All I can say is it is absolutely divine and I will never look back. Sleeping with this linen bedding is cool, soft and warm and luxurious all in one. Difficult to describe, just do it. Ideal for anybody planning on leaving their partner as you just don't need them anymore. Ok I'm not planning on leaving mine but if you are this bedding is an ideal substitute.”

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Posted 3 years ago

“Prompt delivery and no quibble returns, very helpful and speedy refunds too!”

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Posted 3 years ago

“Beautiful quality sheets and excellent custom we service!”

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Posted 3 years ago

“Since I bought it I’ve had nothing but allergies. I would like to ask for a full refund. Jackeline Wan 07712110199”

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Posted 3 years ago

Good Morning Jackie Thank you so much for getting in touch with us here at Secret Linen Store HQ. Oh no we are so very sorry to hear this, please forgive us. We have not had this feedback before - 100% Linen will shed a little lint with the first few washes, this is natural behaviour of linen. I understand that you have emailed and Rose has got to the bottom of this for you and we are arranging a return for you. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Purchase process and delivery was smooth with no problems. The bedding is beautiful. I would recommend.”

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Posted 3 years ago

“Excellent items bought, with great service, will definitely shop here again.”

Secret Linen Store 5 star review on 24th May 2021

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Posted 3 years ago

“Quality products, a real pleasure to go to bed!”

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Posted 3 years ago

“Wonderfully soft bedding. Delighted!”

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Posted 3 years ago

“I had bought bed linen from The Secret Linen Store before, so I I knew it was of high quality and that the colours on the website were true to life. I know there are cheaper brands on the market but this linen washes really well and looks even better as it ages. The bedding arrived promptly and was well packaged. Eleanor Donoghue”

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Posted 3 years ago

“Gorgeous linen bedding, ordered a few sets from here, washes beautifully and fast delivery too.”

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Posted 3 years ago

“Great service & great bed linen. I love my yellow sheet. Highly recommend..”

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Posted 3 years ago

“Hands down the best bedding that we have ever purchased.”

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Posted 3 years ago

“Just the best!!”

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Posted 3 years ago

“Fantastic service I ordered a few samples of the linen bedding to check colours and they came very quickly. My main order was processed and revived in the Channel Islands within a couple of days. The quality of the bedding and towels I ordered is excellent and the team were really helpful.”

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Posted 3 years ago

“Great service, great pillows! There was an issue with sourcing the materials to make the pillows but I was kept up to date on a regular basis. Pillows are the most comfortable ever!”

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Posted 3 years ago

“Lovely soft linen - beautiful colour and perfect fit.”

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Posted 3 years ago

“Love my new bedding. Shall definitely be buying some more”

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Posted 3 years ago

“Delighted to discover Secret Linen Store and their Product Ranges. Samples obtained to ensure colour match, Products purchased, Service and Delivery all excellent, will use again. Thank you Secret Linen Store.”

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Posted 3 years ago

“This is not my first visit to Secret Linen and it won't be my last. Great quality linen, nicely packaged. The whole process is very easy and friendly.”

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Posted 3 years ago

“I have redecorated three of my bedrooms incorporating secret linen bedding sets. The quality of the products is very good,delivery and availability were excellent.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews