Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new bedding from Secret Linen Store is a game changer! Neither of us want to get up in the morning anymore. Really beautiful quality and very efficient service. Definitely going to invest in a second set!”

Helpful Report

Posted 3 years ago

“Tasteful, beautiful quality linens”

Helpful Report

Posted 3 years ago

“Excellent quality and design and great value for money. thank you”

Helpful Report

Posted 3 years ago

“Amazing responsive, friendly and helpful service, thank you! We’re very pleased with our washed percale sheets.”

Helpful Report

Posted 3 years ago

“Amazing responsive, friendly and helpful service, thank you! We’re very pleased with our washed percale sheets.”

Helpful Report

Posted 3 years ago

“The service and delivery was as expected. Unfortunately I'm not as happy with the bedding set. Looked lovely when it came, once washed and ironed, it looks permanently creased and gets even more creased once slept in. The fitted sheet is also a very loose fit, which again just looks untidy.”

Helpful Report

Posted 3 years ago

“I am very pleased with the linen valance that I bought from Secret Linen Store, the quality is excellent for the cost.”

Helpful Report

Posted 3 years ago

“Superb weight and quality for speedy laundering. Perfect.”

Helpful Report

Posted 3 years ago

“The curtains were too short but your follow up excellent”

Helpful Report

Posted 3 years ago

“Lovely curtains will be ordering another pair for the other bedroom. Reallly great company to deal with!!”

Helpful Report

Posted 3 years ago

“Great service,lovely products.”

Helpful Report

Posted 3 years ago

“Comfort and fabulous colours”

Helpful Report

Posted 3 years ago

“This was my first purchase from Secret Linen Store and I will order from them again. I ordered a super king linen duvet and pillow cases. They are beautiful. I also had a few questions before ordering and the online web chat was very helpful.”

Helpful Report

Posted 3 years ago

“I bought two sets of pillow shams and duvet covers. A bit more expensive than I usually pay but I did receive a discount on both sets. They are a bit different from the norm, good quality and easy to wash, alight iron is all they need so another bonus.”

Helpful Report

Posted 3 years ago

“Beautiful soft heavy weight linen, in the most glorious golden yellow”

Helpful Report

Posted 3 years ago

“I don’t usually shop on line for things as personal as bedding but I have to say the quality of the bedding I purchased was excellent. They were super easy to iron (little more effort after an emergency tumble drying session) but only a little. The duvet cover and pillows look great and even better you can switch them over and still have a lovely pattern. The website is easy to use and delivery was fast too. All in all a great service and product selection. (Just wished I had ordered the correct size sheet, luckily too big rather than small so still usable - my fault entirely so didn’t try for a swap). Thanks Molly and Harriet. You were a great find.”

Secret Linen Store 5 star review on 30th November 2020

Helpful Report

Posted 3 years ago

“No complaints, love the bedding”

Helpful Report

Posted 3 years ago

“Always incredible - the service, the product, everything”

Helpful Report

Posted 3 years ago

“Lovely linens in a great range of colours! Loved the items and they were packaged well. Thank you.”

Helpful Report

Posted 3 years ago

“My duvet is AMAZING and so worth the wait. Super comfy and just the right combo of weighty and light. Going to be buying my brother one for christmas as soon as i get paid. Great, personal, customer service as well. Feel much better for buying from a small company and choosing a more ethical option.”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews