Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

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Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always love receiving my orders from your company . They are always delightfully presented which adds to the pleasure immeasurably!! Then to open the parcel and put the lovely products on the bed itself never disappoints! Hence I am a forever secret linen customer . Many thanks .”

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Posted 4 years ago

“Lovely products. Super service. Will buy again.”

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Posted 4 years ago

“Love the aubergine colour, fab. However, the material seems harder to iron than previous bedding bought from you, even with my excellent steam iron?! :(”

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Posted 4 years ago

“I loved the look of the Secret Linen store items and was not disappointed. The bedding I bought was beautifully presented with fabulous ribbon, a newspaper and few other frivolities. I frankly didn’t need these, nice as they are they have most since been binned - I kept the ribbon but am not sure what I might use it for as it has Secret Linen written through it. I am very happy with the bedding but it was expensive, I would have preferred to pay less and just have a printed paper wrapping. I do hope to buy more from Secret Linen in the future.”

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Posted 4 years ago

“Fabulous bedding, excellent service, have ordered more than once and will be ordering more in the very near future!”

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Posted 4 years ago

“Love everything that has been received! I keep coming back to order more!”

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Posted 4 years ago

“I actually sent mine back as it was not what I expected, but no quibbles at all so excelent customer service”

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Posted 4 years ago

“Good quality product and service”

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Posted 4 years ago

“Beautiful products and delightfully packaged !”

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Posted 4 years ago

“High quality bedding and good service!”

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Posted 4 years ago

“I like secret linens very much, particularly as the linens do not need ironing, which has been useful during the lockdown. I have ordered two sets, and am possibly ordering another for the spare bedroom. All the linens are comfy and snuggly, and warm in winter, and breathable in summer . They have been ideal both in our heatwave , and also the winter. Definitely recommended.”

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Posted 4 years ago

“I ordered pinstripe linen in pale grey and duck egg. The grey looked lovely on the bed but sleeping in them was not as I expected. The stripe is slightly raised so gives quite a rough feel . After a week on the bed and I noticed sevel pulled theads on the sheet and duvet cover. I am really dissappointed in this expensive bedlinen is not as I wanted. I have not opened the duck egg and considering returning it is for our guest room so dissappointing as I have been looking for this look and colours for a while.”

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Posted 4 years ago

“Absolutely love them, the best linen bedding I’ve ever bought. Adore the colour.”

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Posted 4 years ago

“I’ve ordered several times and never been disappointed. Most recently, bought linen duvet covers and pillows for my kids - they’re beautiful and now I want some!”

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Posted 4 years ago

“Love the duck egg linen valance.Fits well and is of good quality.”

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Posted 4 years ago

“Loved the first set of white cotton sheets, so I bought another set. Really comfortable. Beautifully presented in package and a complimentary cuppa to start the day. Highly recommended. Thank you.”

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Posted 4 years ago

“Fantastic bedding. Great service x”

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Posted 4 years ago

“We are really pleased with the linen bedding we bought form Secret Linen and have already recommended it to others.”

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Posted 4 years ago

“Loved the website; attractive and easy to navigate. The communication was excellent and the bedlinen was packed beautifully and delivered all according to plan.”

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Posted 4 years ago

“Just had another good nights rest under my nice new sheets.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews