Secret Linen Store Reviews

“ The customer service staff had rejected every attempt to contact them. ”

“ I would shout Secret Linen from the roof tops! excellent quality first class customer service, l got a bit tangled with my order and Maxine dealt with my query promptly. It's not just the lovely product it's the whole process of recieving your package, the sound of the paper crinkling, unwrapping it to find your purchase has been bound with a carefully tied bow. Thank you ”

“ Great website and customer service! I just got what I needed to view all these while I was in darkness , one thing I so enjoy about them is that they are very thorough and they work their best on guaranteeing the safety of their clients 100% recommended THE BEST HACKER FOR HIRE SERVICE. ”

“ I bought a duvet linen cover set and found a rip/hole. I left a comment about it, and they call me right away to fix it! Great customer service, offered to do a free exchange with a new one. Didn't even have to do anything, they came and did the exchange right at my doorstep, gave me a brand new duvet cover. Love their products and have an amazing customer attention and service. 10/10 ”

“ I almost never leave reviews but I just have to on this occasion! First of all great quality linen am so pleased with it but what was really great was the way Jodie handled the fact that my delivery went to the wrong place and got a replacement to me in days with a personal note! And i think it was my fault as i mistyped the postcode. You cannot ask for better customer service. Thank you Jodie and team i will be buying more from you! ”

“ When I received my order I was very impressed with the quality and general sizing for a double bed. Also, when placing my order, the customer service staff were very polite, kind and helpful. I will be placing another order in the near future Many thanks and kind regards Lilly ”

“ I quite liked bed time but now I LOVE it! Great quality, breathable linen, soft to touch. Perfect for hot and cold nights. Very good customer service, I’m already recommending The Secret Linen Store to friends and family. I wouldn’t shop anywhere else. THANKYOU! ”

“ Beautiful linen, gorgeous website and exemplary customer service. Thank you x ”

“ Really pleased with my linen . Efficient service from ordering to my bed! ”

“ The original service was great but 15m on I have had a minor issue resolved within hours. I didn’t expect an offer to replace a sheet - thank you Emily. Brilliant after sales service and will 100% shop again. Thank you ”