Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“All good thanks”

Helpful Report

Posted 4 years ago

“These sheets, duvet cover and pillow slips are super. I bought them for ecological reasons - but they are so comfortable too, which is an unexpected bonus. They also wash well. I can’t rate the Secret Linen Store staff highly enough. When I had a problem (my fault entirely) it was sorted immediately with good humour and efficiency. I would definitely recommend this company.”

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Posted 4 years ago

“The quality of the curtains I ordered and the speed at which I received them in these difficult times made me a very happy customer!”

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Posted 4 years ago

“i love this shop .. highly rate the linen bed linen and curtains .. am about to buy more ..”

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Posted 4 years ago

“Lacy Lola bed linen is the softest smoothest scrummiest fabric I have ever felt. I am delighted. It makes leaving bed really difficult!”

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Posted 4 years ago

“I thought your service was excellent being both personal and professional. I would buy bed linen from you again. I would like this review to be anonymised if you are going to use it on your website. I have not commented upon the linen itself because I bought from the wrong range and did not notice it had a sateen finish which I did not want. It was my fault. However, it is of very good quality.”

Helpful Report

Posted 4 years ago

“I had no idea the products were made to order .... so I felt embarrassed when I chased up my order. When it arrived it was beautifully presented, I’m totally delighted. Saving to buy another set ! If your considering purchasing you won’t be disappointed.”

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Posted 4 years ago

“Beautiful quality bedding and towels. I found their products much higher quality than high street shops and the colours are beautiful. They were also very quick in answering my questions and dispatching”

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Posted 4 years ago

“Lovely bed linen! A beautiful faded pink which feels cool, luxurious and almost best of all, doesn’t need ironing!”

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Posted 4 years ago

“My item was just as described and arrived super early! Great company to deal with.”

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Posted 4 years ago

“Fantastic company with beautiful linen bedding. Postage and service first class.”

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Posted 4 years ago

“Beautiful bedding, beautifully wrapped, delivered extremely quickly. Absolute luxury”

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Posted 4 years ago

“Well made and good quality products combined with a very pleasant and rapid service.”

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Posted 4 years ago

“I was more than happy with my initial purchase of dusky pink linen bed linen., so much so that I went on to buy a second set but this time in the light grey. I’ve never experienced linen bed linen before but it has made a big difference to my sleep quality by regulating body temperature through the night. I’m delighted with my purchases.”

Helpful Report

Posted 4 years ago

“Beautiful double sheet so easy to put on bed and keep in place. Lovely material for sleeping comfortably, washing and ironing. The colour was chosen to tone with rather than match linen duvet covers and it blends wonderfully well.”

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Posted 4 years ago

“Absolutely love my new bedding - the comfiest I’ve ever had, and there’s been no degradation in quality in the wash. Delivery was also rapid, even at the height of Covid. Will definitely treat myself again soon!”

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Posted 4 years ago

“I’ve bought several items from secret linen now and they can’t be beaten for quality, price or service.”

Helpful Report

Posted 4 years ago

“Took a little longer than expected to receive my order, but understandable. The quality is amazing I highly recommend items from this company”

Helpful Report

Posted 4 years ago

“I’ll do this in a eeeks time. I’m away from home ATM. Jill”

Helpful Report

Posted 4 years ago

“Great sheets great service”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews