Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new curtains, purchased the Olive Green linen, they are slightly lighter than they appear online but a really nice colour. Quality fabric, arrived quicky and overall very imrpessed.”

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Posted 3 years ago

“Beautiful, excellent quality!”

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Posted 3 years ago

“Absolutely beautiful sheets. Warm when they need to be, but cool and breathable as well. And lovely washed-out natural colours. So pleased with them!”

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Posted 3 years ago

“Great product and speedy delivery”

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Posted 3 years ago

“I was very impressed with the quality of the bedlinen and also customer service. Unfortunately the linen I ordered was the wrong colour and had to be returned. The customer service was brilliant and very reactive, unlike a lot of online companies who have to be chased up for receipt of returns and refunds Secret Linen were exemplary. I would highly recommend Secret Linen.”

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Posted 3 years ago

“Very efficient service and a fantastic product. Best bedding I have ever slept in.”

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Posted 3 years ago

“I noticed quality of sheets from SLS when working in a laundry catering for holiday lets. Pleased with products received and packaging etc. The sheet is superb but does need a cotton matress cover underneath to stop it sliding and coming off the corners. Thats on a memory foam mattress.”

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Posted 3 years ago

“The secret linen store have lovely products, well made, and not only that have outstanding customer service with a caring touch. Would recommend to anyone!”

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Posted 3 years ago

“Superb quality and service. Highly recommended!”

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Posted 3 years ago

“Lovely quality, efficient service, value for money”

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Posted 3 years ago

“Great quality and fast delivery! Really pleased”

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Posted 3 years ago

“Beautiful quality and great service”

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Posted 3 years ago

“Loved my linen duvet cover and pillowcases. Beautiful colours and the French blue is a lovely shade of dark grey which I was hoping for. Surprised how warm and soft the bedding is and will be the way forward for me now. Generous sizes too”

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Posted 3 years ago

“I purchased a waffle throw after seeing an article in The Times about your yellow item. I was so impressed that I now have another in blue. Great value and extremely warm in this cold climate. The quality and size of the throws is impressive. It has really cheered up a boring bed. I intend to purchase further items. The quality, price and delivery arrangements are excellent. DPD are the best courier service and add to the great service you provide. Well done! Brian”

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Posted 3 years ago

“Very pleased with the bedsheets. Good quality and very comfortable.”

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Posted 3 years ago

“Pure comfort ... I was apprehensive about spending so much, but I absolutely have no regrets. The quality and style of this bed linen is like no other. I also thought the 'bed spread' newspaper was a lovely touch. Will definitely purchase from here again. I was hoping to purchase a cot bed set from here too for a friend's baby shower but sizes don't go this small.. Maybe in the future...?”

Secret Linen Store 5 star review on 9th February 2021

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Posted 3 years ago

“Excellent service and packaging! No complaints.”

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Posted 3 years ago

“Lovely soft fabric. Efficient service”

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Posted 3 years ago

“Beautiful linen and service, good value too. I really love the subtle colours, really classy.”

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Posted 3 years ago

“I needed a large throw for my king size bed and struggled a bit to find one wide enough. Love my dusky pink waffle throw, it’s a nice neutral shade and perfect size and adds a bit more coziness in this weather. Also loved the ethos of this small independent company - packaging is eco friendly and additional literature that comes with it tells you about how they started etc.”

Secret Linen Store 5 star review on 8th February 2021

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews