Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased indeed with the bed linen. Very good service and beautifully packaged on delivery.”

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Posted 3 years ago

“The duvet cover I ordered didn’t suit my bedroom. It was excellent quality and well packed. I was allowed to return it for free, and had a quick refund.”

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Posted 3 years ago

“An excellent company to purchase excellent quality products from. Delivery times are again excellent. I will certainly buy again from the Secret Linen Store”

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Posted 3 years ago

“Love our new linen bedding 😍”

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Posted 3 years ago

“I have a linen set already from you and absolutely love it. It washes well and is so comfortable. My recent order was not quite the right colour in my spare room. Returning my order was made very easy. Thank you.”

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Posted 3 years ago

“Gorgeous quality 100% linen bedding. Excellent customer service.”

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Posted 3 years ago

“I bought 3x setts of bed linen , the quality is fabulous, very stylish and so comfy .”

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Posted 3 years ago

“We have bought quite a few of your linen sets - beautiful colours! We have never bought a sheet until now. I was expecting it to feel a bit scratchy but its actually gorgeaous to get into and even OH commented how nice it feels…. just might get another one :)”

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Posted 3 years ago

“Colour perfect and texture reminiscent of my youth. Love love love the linen. Looks so expensive”

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Posted 3 years ago

“Completely fell across this company and so happy I did. I’ve now bought 3 bedding sets from them, a brushed cotton set for the winter and more recently a pure linen set which was so lovely I bought a second set in another colour. Always carefully wrapped (with the environment in mind) and timely delivery by courier. I would and have recommended to several friends!”

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Posted 3 years ago

“Secret Linen feels like a personalised service. We love the pure linen bedding. The customer service has been excellent. Highly recommend the shopping and product experience”

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Posted 3 years ago

“Excellent quality and Satisfactory delivery speed.”

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Posted 3 years ago

“Soft, great quality and lovely colour. Excellent service. Will buy again.”

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Posted 3 years ago

“Lovely quality product. Fast shipping. Would definitely recommend.”

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Posted 3 years ago

“Beautiful colors and The quality is wonderful. After ordering they were here within days and the packaging was both attractive and mostly environmentally friendly. I won’t go anywhere else for my bed linen and have highly recommended you to my friends.”

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Posted 3 years ago

“Great quality products - would definitely recommend 👍”

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Posted 3 years ago

“Fantastic products”

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Posted 3 years ago

“I would order from this company again and recommend to friends as the service, delivery, and quality of the linen excellent. I ordered the euro pillowcase that is slightly wider and longer than our standard ones that I sometimes find struggle to fit the pillow and the euro size is a great fit.”

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Posted 3 years ago

“Terrific place to shop. Have loved everything I have bought from them. Fabulous range of colours and lovely linen.”

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Posted 3 years ago

“I am extremely pleased with the products I have purchased, they are brilliant quality and look beautiful on my bed. The packaging was also really lovely tied with a bow! Will definitely be buying some more products very soon, thanks so much”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews