Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,033 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 11th March 2025

Filia

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything from Secret Linen Store. Love my linen curtains, they are hanging on a very large door with some very cool tie backs.”

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Posted 3 years ago

“I have purchased many items from Secret Linen Store and have always been happy with the quality and especially the service. They give a personal touch which goes along way. I would recommend Secret Linen Store to anyone!”

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Posted 3 years ago

“They are my best-kept secret that I just have to share because they are so amazing. We've been buying their linen for years and the bits we bought on day one look just as good as the new ones. Top-quality with top customer service too. Literally don't shop anywhere else.”

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Posted 3 years ago

“Fabulous linens and great quality. I’ll be back!”

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Posted 3 years ago

“The set I bought is lovely, the colour is so vibrant and looks fabulous on my superking bed, it also washed beautifully.”

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Posted 3 years ago

“Very comfortable linen bedding and first rate customer service”

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Posted 3 years ago

“I was very impressed with the very fast service and the environmentally friendly packaging. The duvet cover and pillow cases are really lovely soft fabric and was perfect for our room.”

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Posted 3 years ago

“Excellent service & the bed linen is gorgeous. I have bought the cotton sateen & now also linen.”

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Posted 3 years ago

“Brilliant company with superb products. Always packaged beautifully, you can actually feel the care.”

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Posted 3 years ago

“Arrived quickly, well wrapped. Love colours and will definitely buy more.”

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Posted 3 years ago

“Great bedding at a reasonable price with fast delivery”

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Posted 3 years ago

“Amazing duvet set! I particularly like the thought put into having deep envelopes for the pillow cases. The linen fabric feels fantastic and has a beautiful weight to it. I just drape the duvet cover over the banister after washing and tumble drying for 45' and it dries completely flat, as if it has been ironed. Quality throughout, highly recommend.”

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Posted 3 years ago

“Beautiful quality curtains, I plan on ordering from Secret Linen Store again. Really, really delighted with my purchase and the level of service.”

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Posted 3 years ago

“Excellent service, lovely presentation, the valance was perfect; unfortunately the duvet cover and pillowcases were too dark for my gloomy north-facing bedroom and will have to be returned (today).”

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Posted 3 years ago

“Love the Abigail Ahern collaboration and linen bedding we bought”

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Posted 3 years ago

“Great service. Fast delivery”

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Posted 3 years ago

“Delivered in a couple of days which was well under the expected 2 weeks. The jumbo bath sheets are beautifully fluffy, the bedding is good quality and and the linen pillowcases we tried have been well liked so far.”

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Posted 3 years ago

“Secret Linen has gone straight into my top 10 of retailers. The 100% linen bedding I bought is exactly what have been looking for. I don't especially like the slinky feel of satiny type bed linen (ie not really linen) and even getting a high thread count cotton never gave me the feel I was after. I love my new linen so much I've bought some nightwear as well although that is for my OH to give me as a present next month so I haven't worn it yet.”

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Posted 3 years ago

“Always top quality items. Never a disappointment in value and service. I have purchased several items and will return again”

Secret Linen Store 5 star review on 12th July 2021

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Posted 3 years ago

“It’s the first time I’ve had linen bedding and I love it, it’s so comfortable and cosy and good quality of course. I usually buy lovely quality cotton bedding and like to iron it, but I love the freedom of not ironing my linen ones. I would also recommend Secret Linen Store because they are very efficient and everything is delivered really quickly and on time.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,033 reviews