Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a mattress topper. It took a few weeks to arrive due to C-19 but I was fully informed of this beforehand and updated at intervals. Excellent service and the topper is life changing. Both my husband and I are sleeping SO much better. Many thanks.”

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Posted 4 years ago

“I have always used Crisp cotton bedding in the past. So after reading reviews of how good Linen bedding is I thought I would give it a try and I will never go back to cotton. Linen is so comfortable to sleep on I just need to save for another set.”

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Posted 4 years ago

“Loved the duvet colour exactly what is said on the tin ! Also really loved the eco friendly packaging and the surprise gift ! A very eco friendly Company with an excellent customer friendly approach. Many thanks”

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Posted 4 years ago

“Beautiful bed linen, so soft, a doddle to iron ( if that’s your thing) and my Husband even commented how lovely it is! Won’t be buying from anywhere else from now on!”

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Posted 4 years ago

“Beautiful quality and well made. Packing lovely too - top quality. Made you feel special receiving it in the post”

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Posted 4 years ago

“The best online shopping experience ever! Top-notch marketing and packaging; beautiful product; great story about two sisters. I will gladly recommend this company to all my friends.”

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Posted 4 years ago

“Great products.”

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Posted 4 years ago

“Very very good quality item thank you 🙏 feeling a valued customer”

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Posted 4 years ago

“Absolutely in love with my new bedding! It’s luxurious and so soft. Definitely will keep coming back for more 😍”

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Posted 4 years ago

“Delivery time a little long”

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Posted 4 years ago

Hello Thank you so much for taking the time to review your recent order with us. We are so very sorry for the long wait - all of our Bedding items (Pillows, Duvets and Toppers) are made to order in our lovely factory in Scotland. With these particular items made just for you this will take a little longer than normal to make your bed time perfect. Kind and Comfy Regards Jodie

Posted 4 years ago

“I wish I’d found this store earlier... my new bed linen is so wonderful to sleep in, really great quality and beautiful colour palettes. I’m already on my second order to fit out my daughters bed as I’m so pleased with mine. Would thoroughly recommend.”

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Posted 4 years ago

“Bought some pillowcases from you. Very pleased with them they are comfortable and washed well and ironed easily. Would not hesitate to buy from you again”

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Posted 4 years ago

“Good quality. Lovely soft towels. And the packaging is gorgeous.”

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Posted 4 years ago

“My gorgeous pink linen curtains arrived, beautifully packaged. They hang perfectly and catch the light beautifully. They are just right for my windows that already have a roller blind. Would need something thicker or lined if wanting to keep in warmth/keep out light, but just right to make a window beautiful but unfussy. Thankyou secret linen store”

Secret Linen Store 5 star review on 15th October 2020

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Posted 4 years ago

“So far I have been impressed with the level of service, answered all my questions quickly. Items received beautifully packaged.”

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Posted 4 years ago

“Nice selection of bedding with easy viewing & ordering. My order arrived promptly, beautifully wrapped and in perfect condition. The bedding itself is gorgeous and cosy perfect for this time of year. ( I chose brushed cotton ) I washed well and tumbled dried required no ironing! Currently the set I chose is the only one offered in brushed cotton, but I keep checking as I would love more! Would and have recommended Secret Linen Store.”

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Posted 4 years ago

“So lovely and soft!!! Thank you so much. Worth every penny!”

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Posted 4 years ago

“Always reliable. Colours are exact. The packaging makes it a delight to receive!”

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Posted 4 years ago

“My new bed linen is beautiful. Delivery was really quick and the packaging is great. Very happy!”

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Posted 4 years ago

“Great products, lots of variety and super service, including advice on mixing and matching. This is now my go-to bedding shop.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews