Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Great friendly service and great quality products.”

Helpful Report

Posted 3 years ago

“The quality of these products is absolutely excellent. Gorgeous fabrics, very comfortable bed linen which has helped with my overheating problems! I have MS and often suffer with uncomfortable temperature changes, since buying our first lovely set, we have now bought more! Well worth the investment for a lovely nights sleep :-) PS Had a slight problem with a tear that developed. The staff were absolutely fantastic and dealt with the problem really professionally and quickly. Thank you so much for such lovely products :-)”

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Posted 3 years ago

“Beautiful, simple quality linen, easy to wash and soft to the touch ...”

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Posted 3 years ago

“Absolutely Love, love love this exquisitely soft bed linen. I feel so happy climbing in to bed at night. The aesthetic is as amazing as the quality. During this pandemic I think, for me personally, having a beautifully made up bed to climb into at the end of a challenging day gives me a little pocket of joy.... it’s the little things! Thank you secret linen : )”

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Posted 3 years ago

“Very straightforward online shopping experience and quick delivery. The quality of the products is excellent. They wash very well too.”

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Posted 3 years ago

“You converted me from high street bed linen purchase because you stock beautiful bed linen. I normally buy white, so it is brilliant. I shy away from buying colours unless it is the first item, so I can then match other linen to it, because of the difficulty matching colours online. If your website offered various colour matches for the duvet covers to sheets and accessories, that would be really helpful. I recently had cause to contact your customer services and they were brilliant. I recommend you to everyone.”

Helpful Report

Posted 3 years ago

“Easy to order and absolutely love the linen curtains I bought. So much so, I bought more! Delivery was reasonable too. Thank you.”

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Posted 3 years ago

“lovely quality and even package nicely too”

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Posted 3 years ago

“Perfect in every way! Will only buy from here from now on as I renew my bed linen .”

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Posted 3 years ago

“Beautiful fabrics. Soft and luxurious. Worth the money”

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Posted 3 years ago

“I absolutely adore my bedlinen and will buy from Secret Linen again.”

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Posted 3 years ago

“Lovely products and amazing customer service - some of the best I've received in a very long time. The curtains we received were faulty (due to extra seams in the wrong places!) and they were replaced with only a small hiccup from the courier company, and a chocolate bar in the new package - what's not to like. Very friendly and approachable staff and amazing duvet cover and curtains to enjoy. Highly recommend.”

Helpful Report

Posted 3 years ago

“Love the colours and feel of the linen! Very happy”

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Posted 3 years ago

“Fantastic linens and great service! I have now made multiple purchases and have been extremely happy every time - thank you”

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Posted 3 years ago

“Simply amazing. On time, so beautifuly wrapped”

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Posted 3 years ago

“My amazing Sea green linen bedding with Soloman green cushion covers has arrived. It is so beautiful. The online chat was very helpful and I was recommended the teal linen as a complimentary colour, it's perfect.”

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Posted 3 years ago

“Quality products, arrived quickly, eco friendly packaging a bonus. Very impressed.”

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Posted 3 years ago

“Excellent experience. Quick delivery. Well packaged”

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Posted 3 years ago

“Amazing quality bedding- so soft and comfortable.”

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Posted 3 years ago

“Nice good quality duvet but I was disappointed there was no matching pillow slips supplied”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews