Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

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Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love everything I buy from you, it is lovely quality and so pretty. I could easily buy one of everything you have to sell so have to be very strict with myself.”

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Posted 3 years ago

“I am in love with my vintage rose bedding. First time I have bought from the store but will buy again. Delivery was good too. A very pleased customer.”

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Posted 3 years ago

“Pure linen from ‘Secret Linen Store’ has been a great choice - I am very happy with my bed linen.”

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Posted 3 years ago

“My new bed linen is lovely quality and such a good size. So often cheaper bed linen is skimpy on size and difficult to stuff pillows and duvet in!”

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Posted 3 years ago

“Great service and great products.”

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Posted 3 years ago

“Purchased blush linen double duvet set. It excellent quality and feels amazing. I will purchase another linen set soon . Good customer service , spoke to a helpful lady with a query I had”

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Posted 3 years ago

“Absolutely beautiful material and quality workmanship, thank you. It is quite a bit wider than our king size duvet though which annoys my husband!!”

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Posted 3 years ago

“The packages all arrived on time and as described, but after very little use (2 or 3 weeks) the sheets are now bobbelly. Not good value for money.”

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Posted 3 years ago

Hello Alex Thank you for taking the time to review your recent order with us. We are so very sorry to hear this. As our Soft Sam if a beautiful brushed cotton, there is a tendency that this will bobble with washing and snoozing. We will be in touch to chat this through. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Love my new bedding, the feel and colours, always look forward to going to bed now.”

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Posted 3 years ago

“Thank you for my gorgeous AA linen and throw - they are fabulously comfy and a pleasure to get into every night.”

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Posted 3 years ago

“I ordered the linen curtains in grey, olive and dusky pink. They are absolutely stunning! Fantastic quality, soft to touch yet thick enough to scream quality; just enough light seeps through whilst ensuring total privacy. I am delighted! Quick delivery and stylish packaging- a top notch purchase. Thank you so very much.”

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Posted 3 years ago

“Wish you would match towels range with sheets.”

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Posted 3 years ago

“Superb quality linen, beautifully finished. Delivery excellent. Non better”

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Posted 3 years ago

“I love these towels. They are soft and fluffy and thick and will definitely buy more when I need them. 🥰”

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Posted 3 years ago

“Very good service over a return that was my error. The replacement cream linen sheets are a useful, off-white (not too yellowy or beige) and work well in our guest room with the subtle Mediterranean colours we have chosen for the room. The sheets also go well with the striped Suzi pillowcases and lovely Vivienne honeyed yellow quilt.”

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Posted 3 years ago

“I have really appreciated the personal customer service. Friendly and professional no matter what -from an initial email inquiry to post sales. Absolutely love the quality and colours of the linen products I purchased. Luxurious and top quality. Will definitely purchase again”

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Posted 3 years ago

“I was very pleased with my purchase. Colour was as pictured. I only wish I could have got a smaller sized throw.”

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Posted 3 years ago

“Very good quality bedding and the linen feels lovely on the skin - should have invested years ago!”

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Posted 3 years ago

“We haven't used the bed sheets yet but looking forward to trying them out”

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Posted 3 years ago

“Beautiful soft linen in an array of gorgeous colours with fantastic customer service to match. Really easy returns which are processed quickly.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews