Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having always slept in cotton sheets etc I wondered if I would like linen, pleasantly surprised at how much I enjoy sleeping in linen. I prefer the feel of linen and the colours are marvellous. I use a soap liquid for woollens, on a delicate cloths wash and the result is perfect. If you have never tried linen then now is the time to give it a try.”

Helpful Report

Posted 3 years ago

“linen purchased appears excellent quality.”

Helpful Report

Posted 3 years ago

“Excellent quality for both large purchases. Very pleased”

Helpful Report

Posted 3 years ago

“We love the bed linen, a really lovely product. The Delivery came on time no problem. We ordered 100% Linen sets in White and Pink.”

Helpful Report

Posted 3 years ago

“I love my new olive linen sheets - lovely colour, texture and they feel very luxurious. Arrived nice and promptly, beautifully packaged up. Wonderful!”

Helpful Report

Posted 3 years ago

“I ordered extra large bath towels - which are huge, soft and fluffy and stayed so when I washed them. Lovely, look forward to buying more from the Secret Linen Store.”

Helpful Report

Posted 3 years ago

“I am over the moon with my blush linen sheets. Having never had linen before I was intruiged to find out how they would feel and my partner was very dubious. However they are pure luxury, heavier than cotton, yet cooler and definitely no need to iron. Even my boyfriend loves them and that is saying something! Service was great and Secret Linen even collected return for nothing as I live in the middle of nowhere. I will undoubtedly be ordering from them again.”

Helpful Report

Posted 3 years ago

“We recently bought a super king size bed linen set in Olive, the colour is gorgeous but unfortunately the sizing is very off. The fitted sheet constantly comes off the mattress and rumples up and the duvet cover is too big that the corners get lost. The buttons on the duvet cover are poor quality (plastic vs mother of pearl on competitor brands) and they are placed too far apart that the duvet slips out between them.”

Helpful Report

Posted 3 years ago

“Absolutely adore every part of my order! Am especially impressed with the valance, i refuse to buy a cheaper one ever again. Beautiful bedding :)”

Secret Linen Store 5 star review on 19th April 2021

Helpful Report

Posted 3 years ago

“Good quality materials used and the finish and quality control is good. Liked the selection of designs. Packaged in a sustainable way and delivered really quickly via UPS.”

Helpful Report

Posted 3 years ago

“So good, I bought another king size linen duvet cover. Have 2 of these beauties now. They feel amazing against the skin. Very sad not to have received my 2 Tea Pig tea bags in each package!”

Helpful Report

Posted 3 years ago

“Gorgeous products, will definitely be ordering more in the future”

Helpful Report

Posted 3 years ago

“Beautiful soft, high quality linen.”

Helpful Report

Posted 3 years ago

“Am using them for my small retreat and looking forward to less ironing! I love the colours, they look great in my off-grid cabin.”

Helpful Report

Posted 3 years ago

“I initially bought a full set of your gorgeous bed linen and have since bought another two sets complete with throws. We absolutely love them, they’re excellent quality and extremely comfortable. Would definitely recommend..”

Helpful Report

Posted 3 years ago

“From ordering to delivery of my new bedding was faultless. The quality and feel of the bedding is excellent, so much so it didn’t need laundering before using.”

Helpful Report

Posted 3 years ago

“I love the secret linen store. The linen bedding is pricey but wonderful with a good selection of contemporary colours. The delivery service is fast and care instructions comprehensive”

Helpful Report

Posted 3 years ago

“Great quality, delivered quickly .”

Helpful Report

Posted 3 years ago

“Lovely bed linen and very helpful staff”

Helpful Report

Posted 3 years ago

“Excellent waffle bed throw and cushion covers - lovely colours and good quality cotton. Ordering was straightforward and delivery was prompt. I will certainly buy from Secret Linen Store again and recommend them to anyone wanting good quality cotton.”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews