Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality linen bedding, beautiful selection and prompt, fast service. Really happy and would buy again.”

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Posted 3 years ago

“Great service, fast delivery, beautifully packaged and gorgeous bed linen. Thank you. So much.”

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Posted 3 years ago

“I'm so blown away with the quality and although there were some delays in production and therefore delivery, CS were very good, helpful and polite in resolving my queries and getting my order to me ASAP. I love my new duvet and the new covers etc, they're super comfy xx”

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Posted 3 years ago

“I love the bedding I ordered it is so soft and cosy it washes really well it looks as good as new after several washes. I will definitely buy again the service was excellent with fast delivery. Thankyou”

Secret Linen Store 5 star review on 7th April 2021

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Posted 3 years ago

“Such a lovely colour and fabric would definitely recommend, delivered quickly.”

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Posted 3 years ago

“The advert came up on my facebook feed so I took a chance and placed an order - so glad I did, this is really beautiful, high quality, luxurious beeding - not cheap, but worth the extra cost. Great service all round and very happy to recommend - I'll be buying a second set.”

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Posted 3 years ago

“Delivery came on to time. Happy with duvet cover,fitted sheet and pillow cases.”

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Posted 3 years ago

“Found by chance through catalogue sent in post. Like the company ethics. Bought a towel and sheet. Sheet is super smooth and towel is light weight and fluffy.”

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Posted 3 years ago

“Great product and great service. I ordered one quilt cover and two pillowcases and Locke it so much I ordered the same again with a sheet. My only criticism is the use of plastic bags. It would be great if you could perhaps use paper instead”

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Posted 3 years ago

“Very pleased with the bed linen and towels and prompt delivery.”

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Posted 3 years ago

“excellent communication, linen arrived beautifully packed. will buy from them again.”

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Posted 3 years ago

“My order arrived beautifully packaged and with a personalised note which made me feel special.”

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Posted 3 years ago

“Beautiful bedding.....such good quality. Will definitely use again 😀😀”

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Posted 3 years ago

“Quick, efficient delivery and beautifully presented. Very happy with the product itself which is soft and cosy (brushed cotton). Pillowcases a good size too.”

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Posted 3 years ago

“So glad I found the Secret Linen Store. Just love all the bedding just spoilt for choice. 💕”

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Posted 3 years ago

“Lovely quality expensive but worth it”

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Posted 3 years ago

“I love the feel of your linen and I have been sleeping in pure linen for the last 16 years . Also it is refreshing to have such a range of colours from which to choose . Also the kind and helpful response from your staff when I phone and I do love to be able to phone ,as an option , if I have a question to be answered and it’s on the spot .”

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Posted 3 years ago

“I’m really happy with the valance I bought. The linen is lovely and the price is fair. I also LOVE that this is a british company who makes its goods in Portugal. It’s really important to me that what I buy is made in a country with a good human rights record. I’m boycotting things made in China, which is why I was so pleased to see that you are in collaboration with Portugal. Well done in having good company ethics.”

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Posted 3 years ago

“My linen bedding is marvellous, the weight of the fabric, the lovely crumpled finish are perfect, not to mention the colours. Really pleasing.”

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Posted 3 years ago

“I ordered the duck egg linen curtains. They are so good I ordered a second pair in pink. Lovely heavy material and drape beautifully. Also delighted to see European links maintained. So pleased to have discovered secret linen”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews