Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Nice throw”

Helpful Report

Posted 3 years ago

“totally new sleep experience for me, linen, perfect for someone who gets too hot in the night, the comfort is like nothing I've tried before, colour is stylish and the fit to my duvet is better than cotton and silk sets I normally use. brilliant. expensive yes, never spent so much on a bed set, but no regrets, hope its long lasting and washes well.”

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Posted 3 years ago

“Very happy”

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Posted 3 years ago

“My order arrived exactly as and I love the soft fell of my sheets and pillowcases.”

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Posted 3 years ago

“Have loved bedding previously bought and was so pleased with the throw I recently ordered. However, while the size (I’d had trouble finding a suitable size and this was spot on) and texture were perfect, the shade was not right and, sadly, I had to return it. The return and refund process was smooth, straightforward and swift. Many thanks for a good shopping experience. Love the new colour choices.”

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Posted 3 years ago

“Excellent service and quality products”

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Posted 3 years ago

“Efficient and friendly with gorgeous products.”

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Posted 3 years ago

“Loved my purchase arrived quickly looks fab !!”

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Posted 3 years ago

“The linen sheets I bought are fabulous, I'm saving up to buy more! The service felt personal and was very swift. Thank you”

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Posted 3 years ago

“I am a fan, but your palette of colours for the past season hasn't been to my taste. I expect I will be back soon.”

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Posted 3 years ago

“This is a fantastic company. Their products are wonderful, high quality and reasonably priced. Very helpful on the phone and I returned something once thinking it was their error, it was in fact totally my error but they very graciously didn’t point that out to me despite sorting a next day swop! I thoroughly recommend them.”

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Posted 3 years ago

“Gorgeous! Great service beautiful products.”

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Posted 3 years ago

“The pillars were perfect”

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Posted 3 years ago

“Great quality, great fit, arrived super quick!”

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Posted 3 years ago

“order was delayed due to covid, brexit , suez blockage etc but I was kept up to date with the situation. Pillows with the synthetic down are terrific and the topper likewise,”

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Posted 3 years ago

“Fabulous linens, fabulous service”

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Posted 3 years ago

“Very satisfied with all my several purchases and delivery well signposted along the way! Thank you”

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Posted 3 years ago

“Quality product”

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Posted 3 years ago

“Scrumptious!”

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Posted 3 years ago

“I have bought 5 sets of mix & match bedding, all of which have been superb quality. Comfortable & easy to launder. The team are always happy to offer advice. Delivery and returns could not be simpler.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews