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Secret Linen Store Reviews

4.9 Rating 8,031 Reviews
97 %
of reviewers recommend Secret Linen Store
4.9
Based on 8,031 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Secret Linen Store Reviews
Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Anonymous
Anonymous  // 01/01/2019
This is not my first visit to Secret Linen and it won't be my last. Great quality linen, nicely packaged. The whole process is very easy and friendly.
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Posted 3 years ago
I have redecorated three of my bedrooms incorporating secret linen bedding sets. The quality of the products is very good,delivery and availability were excellent.
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Posted 3 years ago
Nice throw
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Posted 3 years ago
totally new sleep experience for me, linen, perfect for someone who gets too hot in the night, the comfort is like nothing I've tried before, colour is stylish and the fit to my duvet is better than cotton and silk sets I normally use. brilliant. expensive yes, never spent so much on a bed set, but no regrets, hope its long lasting and washes well.
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Posted 3 years ago
Very happy
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Posted 3 years ago
My order arrived exactly as and I love the soft fell of my sheets and pillowcases.
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Posted 3 years ago
Have loved bedding previously bought and was so pleased with the throw I recently ordered. However, while the size (I’d had trouble finding a suitable size and this was spot on) and texture were perfect, the shade was not right and, sadly, I had to return it. The return and refund process was smooth, straightforward and swift. Many thanks for a good shopping experience. Love the new colour choices.
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Posted 3 years ago
Excellent service and quality products
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Posted 3 years ago
Efficient and friendly with gorgeous products.
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Posted 3 years ago
Loved my purchase arrived quickly looks fab !!
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Posted 3 years ago
The linen sheets I bought are fabulous, I'm saving up to buy more! The service felt personal and was very swift. Thank you
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Posted 3 years ago
I am a fan, but your palette of colours for the past season hasn't been to my taste. I expect I will be back soon.
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Posted 3 years ago
This is a fantastic company. Their products are wonderful, high quality and reasonably priced. Very helpful on the phone and I returned something once thinking it was their error, it was in fact totally my error but they very graciously didn’t point that out to me despite sorting a next day swop! I thoroughly recommend them.
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Posted 3 years ago
Gorgeous! Great service beautiful products.
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Posted 3 years ago
The pillars were perfect
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Posted 3 years ago
Great quality, great fit, arrived super quick!
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Posted 3 years ago
order was delayed due to covid, brexit , suez blockage etc but I was kept up to date with the situation. Pillows with the synthetic down are terrific and the topper likewise,
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Posted 3 years ago
Fabulous linens, fabulous service
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Posted 3 years ago
Very satisfied with all my several purchases and delivery well signposted along the way! Thank you
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Posted 3 years ago
Quality product
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Posted 3 years ago
Secret Linen Store is rated 4.9 based on 8,031 reviews