Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,031 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful. wonderful to be able to pick up the phone and talk to someone - without any delay.”

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Posted 3 years ago

“I love my new towels, have now got 3 complete sets, Navy Blue and French Blue are so soft and warm. Whilst the Blue Striped are perfect to pack for trips away as they are light weight and take up less space. I’ve bought bed linen and a mattress topper. The Customer Care is amazing. The discounts great and I have even used the fabric tape around the items, to make vintage bunting.”

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Posted 3 years ago

“Very prompt service. Easy to use website and thrilled with the product.”

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Posted 3 years ago

“Absolutely love this bed linen superb quality, just really lovely bedding.”

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Posted 3 years ago

“My recent purchase is lovely - beautifully made. Unfortunately my previous purchase obviously went wrong with the sizing as our duvet cover is much bigger than the duvet, which becomes very annoying as the duvet moves down leaving just the sheet on us! I wondered if it was just strange sizing but now the the new duvet cover seems to be the right size it must have been a flawed duvet cover!”

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Posted 3 years ago

“Incredible quality linen bedding, I love it so much! Arrived super quickly and packaged well :)”

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Posted 3 years ago

“Fabulous selection of linens, great quality- highly recommended!”

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Posted 3 years ago

“Great service, quick delivery and lovely products”

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Posted 3 years ago

“Excellent curtains would definitely use the Secret Linen Store again!”

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Posted 3 years ago

“Excellent service and quality”

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Posted 3 years ago

“Lovely valance and matching pillow covers. Would recommend”

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Posted 3 years ago

“I appreciate the packaging”

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Posted 3 years ago

“Lovely good quality linen nicely packaged speedy delivery’s reassuring”

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Posted 3 years ago

“Thrilled with the curtains we bought and kept and customer service for what we returned was A*”

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Posted 3 years ago

“They were just fabulous, I bought the incorrect size they helped me me refund purchase the new one and had such a friendly manner”

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Posted 3 years ago

“Good quality fabrics, great, fast delivery, reasonable prices”

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Posted 3 years ago

“I love my curtains! Highly recommend it!”

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Posted 3 years ago

“Extremely helpful staff at the end of the phone- very rapid delivery, fantastic quality bedlinen - we wouldn’t buy anywhere else now - thank you !!”

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Posted 3 years ago

“Good quality linen. Competitively priced. Nicely made and great service, dispatched promptly and delivered by reputable delivery service. Thank you.”

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Posted 3 years ago

“Beautiful bedding and fast delivery. Exemplary customer service for a replacement of a non-perfect item. Extremely friendly and such a sweet chocolate surprise with the new bedding :) I still have to try out the bedding over long term to write a review for the product itself.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,031 reviews