Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou for the fast delivery of my quilt cover, I loved the first one so much I ordered a second set”

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Posted 4 years ago

“Beautiful bed linen; high quality product and amazingly personal customer care and communication; highly recommend and will always buy from Secret Linen from now on.”

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Posted 4 years ago

“Very quick delivery. Quality of the linen seems very good. Cream colour is lovely and looks relaxed yet high end. The loop top are also super easy to hang. Very happy with my cream linen curtains. Thank you! X”

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Posted 4 years ago

“My order came promptly and beautifully packaged. The bedding was a present to my daughter and her husband who are currently living with us until they find a place of their own - they absolutely love it and say it feels natural and of really nice quality.”

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Posted 4 years ago

“Brilliant bedclothes- I’ve had several sets and they’re lovely. Towels are beautifully soft but they do get pulls very easily and look tatty quickly.”

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Posted 4 years ago

“I'll always come back to you I love your stuff”

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Posted 4 years ago

“Easy online transaction and helpful phone call. Linen good quality and price.”

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Posted 4 years ago

“packaged so beautiful wonderful linen so soft”

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Posted 4 years ago

“I loved the items I ordered, the fabric a mix of cotton and linen was extremely soft and the colourway gorgeous as it was a soft pink. The items were delivered quickly and beautifully packaged too. I was really impressed with the items I ordered and would happily recommend Secret Linen Store... I hope I can buy something more soon”

Helpful Report

Posted 4 years ago

“I purchased 600 thread count and linen bedding which are fabulous, and have now ordered towels as well . I am delighted with everything and the lovely way it is packed as well. I have been telling my friends as well. So a big thank you from me and will be a regular customer from now on”

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Posted 4 years ago

“Just bought some more pillowcases to go with my linen bedding which also came from Secret Linen store. All excellent and I do recommend them.”

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Posted 4 years ago

“Gorgeous products and great customer service. I wouldn’t go anywhere else for linen now.”

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Posted 4 years ago

“Absolutely love the linen sheets and pillow cases I have bought for a kingsized bed, they feel and look fabulous.”

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Posted 4 years ago

“I love my new duvet cover and fitted sheet - beautiful to look at and wonderful to sleep in. Washes well too.”

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Posted 4 years ago

“I have used Secret Linen several times now and have found the service brilliant. The quality of all the items have been outstanding”

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Posted 4 years ago

“Quick easy & products great quality”

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Posted 4 years ago

“The bedding is very good quality: lovely and soft to sleep in. I love the olive green colour too. Delivery was fast with excellent customer service. There is only one issue: the sizing is slightly large - the double quilt cover is larger than a double quilt and the double fitted sheet is quite baggy even on a deep mattress.”

Helpful Report

Posted 4 years ago

Hello Helen Thank you so much for taking the time to review your latest order with us. 100% linen will stretch with usage, and will shrink back down one this has been washed again, this is a natural behaviour of linen - i will give you a quick call to chat this through with you. Please do let me know if i can be of any more help. Kind and Com

Posted 4 years ago

“Absolutely love my new bed linen, so gorgeous, original, soft and stylish. Use of the website, payment and delivery all good!”

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Posted 4 years ago

“Good quality, fast delivery!”

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Posted 4 years ago

“We absolutely adore our linen bedclothes. This is the second set we have purchased and it looks and feels heavenly. I can’t see us buying any other linen again!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews