Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Gorgeous linen, for amazing prices, will buy again.”

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Posted 4 years ago

“This was my first purchase from Secret LS. The service was excellent as is the quality of the goods. I will certainly be returning to the Store in the future.”

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Posted 4 years ago

“Really lovely cushion cover. Well made.”

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Posted 4 years ago

“This is the second time I have sent this review! The quality and comfort of the mattress topper and pillows is excellent. My only caveat is that the topper is not quite wide enough for the super-king size - two single mattresses attached by a zip fastener. Perhaps you could differentiate between the one-piece super king and the two single super king in future. Other than that it is supremely comfortable.”

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Posted 4 years ago

“Very good value linen. Washes well and I have recommended to friends.”

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Posted 4 years ago

“Service is always excellent & responsive. New patterns & colours have been a bit slow to appear. The twill sheets that I've bought in the past are excellent & very easy to maintain.”

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Posted 4 years ago

“Gorgeous sheets, lovely quality, beautiful colours. I’m so pleased with my purchase!”

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Posted 4 years ago

“So easy to order, delivery is super speedy and I love the products!”

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Posted 4 years ago

“All fabulous! Stripes look great on the bed!”

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Posted 4 years ago

“I ordered my first set of bedding and I couldn't be more pleased. It arrived within a week and was beautifully packaged. The colour is amazing (sage) and when my husband got into bed, he commented how soft the sheets were. That is high praise indeed as he never comments on anything. I can only say I will be back and would encourage others to try The Secret Linen store.”

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Posted 4 years ago

“First class service to go with the first class linen. I'm so pleased to have found this company.”

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Posted 4 years ago

“Fantastic service, quality of bedding was really nice, also deducted VAT which was nice, so will be using you guys more now xx”

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Posted 4 years ago

“Excellent as ever. We have two sets of your deliciously comfortable 100% linen and were just topping up on pillowcases. We won’t have anything but these on our bed now! Great easy to use website and fast delivery..... that is about as good as it gets!”

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Posted 4 years ago

“I absolutely love it! Glad for making this choice!”

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Posted 4 years ago

“Excellent service .quality of bedding is perfect . Very happy with purchases”

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Posted 4 years ago

“I purchased a fitted sheet, flat sheet and pillow cases in 100% linen. They arrived quickly and conveniently and the colours were exactly what I was expecting from the images on the website. They seemed a tiny bit scratchy at first, but they have most certainly softened after a few washes and are now incredibly soft, I have never loved sheets as much as I love these. That flat sheet developed a small fray after a couple of washes which worried me, however I sent an image via the chat service on the website and they arranged collection and replacement. Plus they were nice people. As far as buying sheets goes; they are winners.”

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Posted 4 years ago

“Excellent products and service”

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Posted 4 years ago

“Incredibly well made bedding . The customer service is 2nd to none. Packaged finely with quality and care . I have ordered 3 times through secret linen and each time was perfect customer care . No other bedding even comes close to the quality of secret linen store.”

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Posted 4 years ago

“Never feel let down. Good service and good quality and value for money. I have recommended to friends”

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Posted 4 years ago

“Excellent quality!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews