Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

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Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love everything about Secret linen store. Started off buying the 100% Linen sheets and keep going back and adding to my growing collection of colours and getting rid of my old linens. The quality, the feel and ease of care is excellent and the customer service the cream on top! The girls are so lovely and couldn’t be more helpful. I’ve recommended SL to my friends and they all agree.. Excellent!”

Helpful Report

Posted 3 years ago

“I have been buying my bed linen from Secret Linen Store for a few years now and the quality is second to none. Previously I've found 100% cotton bedding to be in need of a lot of ironing. Such is the quality of the Portuguese cotton that it only needs a quick smooth if necessary. I love all the colours and options that they have too. The customer service is good, they replaced a flawed sheet once without any quibble. The packaging is not only eco-friendly but beautifully finished and a complimentary tea bag too! Wouldn't shop anywhere else for my bedding!”

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Posted 3 years ago

“I am so glad I found Secret Linen Store, service is quick and the products are very nice.”

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Posted 3 years ago

“Delivery was within the week so much quicker than expected, given the Covid delays mentioned on the website. But mostly I just love the linen bedding - the sludgy colour is perfect for my bedroom (cumin) and the fabric weight and stitching are the signs of quality that I expected for the price. The crumpled look is designed in, so it looks great every day. Will buy another set very soon!”

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Posted 3 years ago

“Great quality products”

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Posted 3 years ago

“Delighted with our new bed linen. High quality, high thread-count cotton bed linen - almost silky, they're perfectly luxurious. Towels were great too. Service was excellent and the packaging, just right for a lock-down treat - but did I mention my new bed linen? :-)”

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Posted 3 years ago

“Absolutely love my sheets 😊”

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Posted 3 years ago

“Beautiful quality duvet cover and pillow cases. Absolutely delighted, will definitely be back for more.”

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Posted 3 years ago

“Delighted with my new linen. Soft colour and easy to look after.”

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Posted 3 years ago

“Excellent quality, good generous sizes, sent quickly and looks lovely. I would highly recommend.”

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Posted 3 years ago

“Super comfortable”

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Posted 3 years ago

“Beautiful, soft linen bed sheets looks fantastic in our rustic bedroom. Great customer service and prompt delivery also .”

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Posted 3 years ago

“Love this place, great quality product with excellent customer Service, they deliver wrapped in paper and give you a free tea bag...it's the little things”

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Posted 3 years ago

“Secret Linen Store provides a wonderful choice of products (I love linen sheets!) and an efficient delivery service. I cannot recommend it highly enough.”

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Posted 3 years ago

“Another purchase from you guys ..curtains this time...love them! Great service as always. X”

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Posted 3 years ago

“Perfect sheets, pillow cases and duvet cover, perfect service. Soft linen - I just can't get out of bed now! My 3rd (or4th?) order.”

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Posted 3 years ago

“I bought a spice waffle bed cover from Secret Linen Store - service was seamless and the product is good quality and looks great in my bedroom. A happy customer. Thank you.”

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Posted 3 years ago

“Sorry, but I don’t think I’d shop here again. Very pricey for not great quality. And slow, could be great but unfortunately for me the products I bought I don’t think were value for money. Sorry”

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Posted 3 years ago

“Such a great quality!”

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Posted 3 years ago

“Service was excellent. Good packaging.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews