Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

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Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic quality linen. lovely deep fitted sheet that easily covers my mattress and topper. i can't imagine buying my bedding anywhere else from now on.”

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Posted 4 years ago

“Amazing quality and even more amazing customer service. I am extremely picky about bedding and I was delighted when I tried Secret Linen Store for the first time. Would definitely Italy recommend it.”

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Posted 4 years ago

“Lovely quality, great range and good value. The fitted sheets don't stretch tightly over even quite deep mattresses, which is a pity as the sheets can ruck up during the night - better to do a full range for the majority of customers' mattresses and get a better fit, with the option for a deeper sheet for really deep mattresses: this might offer a better feel than the current "one size fits all" because it doesn't really fit my king size mattress as well as it could, which is a shame. No such problems with the pillow cases and duvet covers, which are just right. Towels, which I hadn't bought before are good, though a really soft, luxurious option would again be good.”

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Posted 4 years ago

“Very good items”

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Posted 4 years ago

“Amazing customer service. Fast delivery and fast refunds. I wish the curtains had matched our sofa colour as I definitely would of kept them. Such amazing quality!”

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Posted 4 years ago

“Lovely covers just what I wanted”

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Posted 4 years ago

“Love the colour and feel of our linen sheets and very happy with the store, thank you!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Ordering very simple. Items arrived in time frame quoted. Pleased with the quality of the cotton. Would definitely use Secret linen store again.”

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Posted 4 years ago

“Excellent product, delivered quickly and I was pleased to find out it was a local company.”

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Posted 4 years ago

“Lovely product - like the linen / cotton mix; good website, excellent service. I like to buy from smaller companies and that the bedding is made in Portugal. Well done.”

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Posted 4 years ago

“In a world of high expectations, it is rare to find those expectations exceeded. Secret Linen Store exceeds expectations. The quality of the products is absolutely exceptional, beautiful fabric, well constructed and washes well time and time again. Communication with Secret Linen Store is also extremely good, they really do know their stuff and nothing is too much trouble. I highly recommend this business.”

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Posted 4 years ago

“Very fast service. Delivery a little expensive to Ireland. Delighted with my order but will have to save to buy another set”

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Posted 4 years ago

“I am absolutely delighted with the throw I bought. The quality is exceptional and the colour is really pretty. I think it is very good value for the money and would recommend it to my friends. Delivery was prompt and packaging was more than adequate. An enjoyable shopping experience all round!”

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Posted 4 years ago

“great quality!”

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Posted 4 years ago

“Excellent as usuaul”

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Posted 4 years ago

“Incredible, comfortable, beautiful bed linen. I can’t wait to get to bed each night!”

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Posted 4 years ago

“Adore our new bed linen, looking forward to ordering more. Thank you.”

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Posted 4 years ago

“Excellent customer service and good quality fabrics.”

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Posted 4 years ago

“I really liked the brown paper packaging. I really appreciated the little extra gift. I did like the fact that the parcel arrived so quickly. But most of all, I really liked my new towels, even the fact that they were twice as long as they were wide, which I think I prefer to the “squarer” styles from years gone by! Thank you Secret Linen Store.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews