Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Lovely linen bedding.... excellent delivery service, all round good experience.”

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Posted 4 years ago

“Once again, supreme comfort and great service. Only a tiny tad short of excellent, as the mattress topper, made beautifully to order, is not quite the same size as the two mattresses of a super-king bed.”

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Posted 4 years ago

“I always try here first when I need bed linen. The products are lovely & very well made in Europe. Delivery is fast in environmentally friendly packaging.”

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Posted 4 years ago

“This really is the comfiest bed linen I've ever had. (I'm in my 60s so that's quite a lot...😉!). This is my 3rd set,its divine.”

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Posted 4 years ago

“I love feel and colour of flat sheet.”

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Posted 4 years ago

“I purchased a light grey washed cotton duvet cover and fitted sheet for my Daughters bed, it’s so beautiful, a perfect shade of delicate grey, and crisp and cool on these hot nights. Arrived when expected, and packaged exquisitely.”

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Posted 4 years ago

“Love the sateen cotton bedding. So nicely packed you feel care has been taken”

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Posted 4 years ago

“Very, very happy with the service. I found the website easy to negotiate, the confirmaion re the purchase clear and easy to read, the delivery was speedy and efficient - and the actual goods, Lazy Linen - absolutely gorgeous!! Recommended!”

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Posted 4 years ago

“The bed linen is beautiful and long-wearing”

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Posted 4 years ago

“Love the seersucker white duvet covers. They are been washed more regularly than normal and still look and feel good.”

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Posted 4 years ago

“I placed an order with secret linen and then needed to cancel it. They were very quick at getting back to me and canceled the order, no questions asked. I would definitely use them in the future.”

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Posted 4 years ago

“Easy to navigate website with photographs showing a true representation of the products. Even in these difficult times”

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Posted 4 years ago

“Very happy with my new linen. Great quality, personal service and sustainable packaging (which is always a welcome bonus!) this was quite an extravagant spend for me, so it was nice that the whole experience was so easy and pleasant.”

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Posted 4 years ago

“Really great quality”

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Posted 4 years ago

“Top-quality merchandise, and the herbal teabag enclosed in the parcel to encourage a restful first night’s sleep is a lovely PR touch. I did a test purchase before I made a full commitment, but I liked the first bundle so much that I ordered more inside a month. One suggestion: could the 600-count sateen bed-linen range be broadened into other colours than just white?”

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Posted 4 years ago

“Very speedy service, and good quality linens”

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Posted 4 years ago

“Lovely bedding very happy with purchase soft to touch and comfortable. I would recommend this company.”

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Posted 4 years ago

“Lovely product that’s packaged beautifully. Highly recommended.”

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Posted 4 years ago

“Years, literally, years I've been hunting for the right duvet covers. I tried some 100% linen ones a decade ago and they were too big and loose and yet somehow thin and heavy at the same time. I tried some white company ones and they don't fit normal single duvet sizes. Just after I'd bought them I saw a reference to secret linen store (I think on madaboutthehouse) and thankfully managed to return the white company ones and try a cotton/linen mix from here. Super good.”

Helpful Report

Posted 4 years ago

“Lovely selection, quick arrival and nicely done packaging”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews