Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and products excellent”

Helpful Report

Posted 3 years ago

“Gorgeous quality, lovely heavy linen which doesn’t look too crumpled without ironing”

Helpful Report

Posted 3 years ago

“Absolutely love the bedlinen. And bery reasonably priced too.”

Helpful Report

Posted 3 years ago

“I ordered two items and one has been delivered. I have asked by email when the other will be delivered but have received no reply.”

Helpful Report

Posted 3 years ago

Hello Costa We are so very sorry to hear, this, please forgive us. I have just had a quick look and can see this order was shipped at the end of October. We will be in touch with you to get to the bottom of this. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Lovely soft towels. Really nice quality.”

Helpful Report

Posted 3 years ago

“Excellent service on every level Wrest quality linen!”

Helpful Report

Posted 3 years ago

“we opted for the cotton over the linen bedding - beautiful, very high quality and thoughtful packaging, great customer service”

Helpful Report

Posted 3 years ago

“beautiful bedding - we opted for cotton bedding rather than the linen and we are very happy with the whole set!”

Helpful Report

Posted 3 years ago

“I had an amazing experience with your store. The products are a very high quality, the delivery service is quick and efficent. Also the staff is really available ane professional. Best regards. Cosimo and Ilaria.”

Secret Linen Store 5 star review on 19th November 2020

Helpful Report

Posted 3 years ago

“Great bedding, beautifully packaged. Perfect for teenage son.”

Helpful Report

Posted 3 years ago

“Lovely products, really good quality in a great range of colours”

Helpful Report

Posted 3 years ago

“Loved everything in my order - you’ve definitely got a new loyal customer 🙂”

Helpful Report

Posted 3 years ago

“Good products swiftly delivered”

Helpful Report

Posted 3 years ago

“Sublime comfort! I love the linen duvet! And pillows! They get softer and softer..😴😴😴 Am saving up to buy another duvet... Yes they are expensive but I got these as a present and am soooo pleased with them, I will save up for more! 😊 Carry on making these lovely linen linens....”

Helpful Report

Posted 3 years ago

“Lovely sheets !”

Helpful Report

Posted 3 years ago

“Purchased on line, many lovely things and colours to choose from. Very pleased with throw we purchased. Would certainly buy from you again should the need arise.”

Helpful Report

Posted 3 years ago

“Lovely stuff and lovely people!”

Helpful Report

Posted 3 years ago

“We loved our bedlinen before we even opened the beautifully wrapped packaging making for a personable first impression. The linen itself oozes quality, comfort and understated luxury. The fit was true to the online size guide and the colour, in our case Olive Green, an excellent match to the website photography. I will certainly be recommending to friends and family.”

Helpful Report

Posted 3 years ago

“Quality of items very good. Excellent Delivery and Packaging a lovely newsletter included to read while you indulge in a free cup of tea from The Secret Linen Store. I would definitely reccommend and use again myself. Well done Molly and Harriet”

Helpful Report

Posted 3 years ago

“Good range of products, packaging and delivery were timely and well presented”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews