Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.47

4.5 Rating 384 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 7th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look how GORGEOUS this bouquet looks! So pretty and the effort they made to make it look like this… 100/10”

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Posted 2 years ago

“It was quick easy. But the $85 flowers cost $150. Seems very big mark up. Nice flowers and vase. I was not aware of the final price.”

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Posted 2 years ago

“The bouquet of flowers was beautiful! My daughter (and everyone else)loved it! Thank you for making her 25th birthday extra special!”

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Posted 2 years ago

“This was my first time shopping with Secret Garden and I couldn’t be happier. The online order process was quick and smooth. The selection is wonderful. The presentation and quality of the flowers was exquisite, and my daughter raved about the flowers.”

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Posted 2 years ago

“I have sent my daughter who lives in NY flowers from Secret Garden before. I had to scroll through 1mil messages to find who it was again! Now I’ve saved their contact. Some of the most beautiful flowers I have ever sent. Thank you!”

Secret Garden Rose Inc 5 star review on 8th October 2022

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Posted 2 years ago

“I spoke to a gentleman named Luke who was very helpful. I showed him a picture of what I was looking for and he arranged it and had it delivered in a timely manner. It was a pleasure to do business with Secret Garden and I will definitely use them again in the future.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“I want to thank you for this beautiful plant. I had it delivered to my sister on her birthday. She absolutely loved it. You have amazing customer service.”

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Posted 2 years ago

“Bouquet was beautiful, but was delivered very late in the day- evening actually.”

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Posted 2 years ago

“I got to know this florist from a birthday bouquet gift from my sister, and fell in love. Their flower display is so tasteful with style and uniquenesses. Not to mention the pleasant service. Thumbs up!”

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Posted 2 years ago

“Was very disappointed with the time the delivery took.However its was beautifully done!! Great job . Thank you.❤”

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Posted 2 years ago

“I sent a bouquet to my daughter for her birthday and she was very impressed with the presentation and freshness of the flowers! The delivery arrived at the time I was advised and I highly recommend Secret Garden Rose. In addition, the staff member who processed my order was extremely helpful and personable. Secret Garden Rose is a win, win in my book!”

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Posted 2 years ago

“Very professional introduction he make me. So happy. He. Make. My request what I was looking for ..very good decoration just. The way I want. Thank you”

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Posted 2 years ago

“Ordering was easy and the plant I ordered for a friend was beautiful and delivered as ordered. Will use them again.”

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Posted 2 years ago

“Excellent all around in particular the customer support and responsiveness when I had a delivery-related question over a holiday weekend.”

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Posted 2 years ago

“Salesman very professional and courteous. Bouquet delivered as planned and looked beautiful.”

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Posted 2 years ago

“I live in San Diego. I selected the item I purchased from Secret Garden Rose Inc. because after looking at the Google sites for the other shops in the area I decided yours was the best. It was the perfect decision. The staff I talked to were extremely polite, helpful, and made the purchase exemplary!!!!! I'm elated with the service Secret Garden Rose provided!!!!!! I highly recommend!”

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Posted 2 years ago

“First time I ordered with Secret Garden Rose. I worked with Luke and he was excellent in every way. Courteous, helpful, and very thorough with all the details of my order. I was very pleased with the experience.”

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Posted 2 years ago

“Awful products and customer service. Buyer beware! I purchased a peony bouquet. The flowers were the wrong color,diseased and half dead. It’s been over a month trying to get a full refund.”

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Posted 2 years ago

“So disappointing. The Pink Blossom arrangement for a wake was not what I ordered. The roses were not in a blossom-style design but cut/displayed in random heights. What a difference from what is featured on the website! No attention to detail. Anyone could put roses randomly in a vase. And, my name was spelled incorrectly on the card. Additionally, the communication/receipt sent to me (the buyer) was addressed to the deceased. Seriously.”

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Posted 2 years ago

Secret Garden Rose Inc is rated 4.5 based on 384 reviews