Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.47

4.5 Rating 376 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 18th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service.”

Helpful Report

Posted 8 months ago

“Very lovely flowers on short notice. Rosa was very helpful.”

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Posted 8 months ago

“Beautiful fresh arrangement. Worth every penny!”

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Posted 8 months ago

“Very happy with flower arrangement selection and customer service.”

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Posted 8 months ago

“I ordered by phone and the attendant was courteous and efficient. The recipient of the flowers said they were fresh and beautiful arranged and delivered. What more can one ask? Richard Barsam”

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Posted 8 months ago

“This is a lovely store. The flowers delivered matched the picture on the website exactly. They were beautiful and fresh. And they were delivered around midday, which was perfect. I even got a call/text from the shop to let me know they had arrived. Excellent customer service!”

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Posted 9 months ago

“I called at the last minute about 4:30 and you took my order and promised to deliver. And you DID. I'm forever grateful and you will always be my NY FLORIST. Thank you, the flowers were perfect!”

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Posted 9 months ago

“The flowers we ordered were absolutely beautiful; we will definetly order again.”

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Posted 9 months ago

“The flowers I sent were delightfully recieved. My dear one said they were absolutely beautiful, perfect and the best. I'm so happy that they could be delivered reliably next day. Thank you!”

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Posted 9 months ago

“I was disappointed that my order that was placed the prior ( not the same) day did not arrive until 6:15PM and then only after 2 calls placed inquiring about the timing of the delivery”

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Posted 10 months ago

“Secret Garden Rose Inc provides quality products and great service. I was able to reach them easily to discuss the right bouquet and options. The bouquet matched to what was on the website. The bouquet was delivered on time. The message on the card had no error and the card was good. Very pleased with their service and already recommended to a few friends.”

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Posted 10 months ago

“Magnificent bouquet delivered at the exactly right time. Excellent customer service.”

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Posted 10 months ago

“The company was super easy to work with and the flowers were beautiful 🤩”

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Posted 10 months ago

“We use this company when we gift our clients the bouquets are extraordinary”

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Posted 10 months ago

“I have ordered from Secret Garden many times from my home in Maine- delivered to family in Brooklyn. The service is always, polite, friendly, accurate and thorough. The deliveries are always on time requested, and an order email is sent, and a phone call when flowers are delivered. The flower selection is beautiful, varied and they have a variety of prices. I am very happy with this business and will continue to use it when I need flowers for Brooklyn.”

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Posted 10 months ago

“Great service! The actual bouquet matched the display image.”

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Posted 10 months ago

“Bad bad. 👎👎👎”

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Posted 10 months ago

“Great service!”

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Posted 11 months ago

“I’m told by the recipient , that it is a fresh, and most beautiful arrangement of flowers. I am very grateful for the very fast delivery, as promised, when I ordered them over the phone. Thank you. LM (in Chicago).”

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Posted 11 months ago

“So friendly, accommodating and on time.”

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Posted 11 months ago

Secret Garden Rose Inc is rated 4.5 based on 376 reviews