Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.47

4.5 Rating 376 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 18th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called with a last minute rush order and Luke was extremely helpful. I would highly recommend!!!”

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Posted 2 months ago

“When I ordered the flowers online I was guaranteed they would be delivered the same day. They did not deliver it until later the next day and I was disappointed.”

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Posted 2 months ago

“I ordered an arrangement for my daughter and I’m on the West coast. I went by Google and took a chance on this florist. It was very good in every respect. Luke helped me and was very efficient. The flowers are beautiful. I got a photo and am very pleased.”

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Posted 3 months ago

“I can always depend on Secret Garden to deliver in both service and product. I rushed through my order and forgot to change the delivery address, I called frantically trying to correct this. I wish I got his name but the gentleman who answer was so kind and helped and even mentioned I forgot to write a note. My mom received the most gorgeous healthy bouquet that really made her birthday special. Thank you to the entire team who made this experience a 10/10.”

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Posted 3 months ago

“I ordered a bouquet over the phone explaining what I would like and Luke was so helpful. The bouquet was beautiful and certainly exceeded my expectations. Thank you, Luke; thank you Secret Garden.”

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Posted 3 months ago

“They were very helpful with ensuring me a timely day of delivery when I had to organize one on short notice. The young man I spoke with on the phone was super patient and helpful. 10 out of out!”

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Posted 3 months ago

“The sunflowers I bought -calling from London UK -from Luke -a great friendly guy- were beautiful! Phenomenal! Made my daughter’s Brooklyn birthday very special! Best Rosengards Keep strong! Peter”

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Posted 3 months ago

“Roses were beautiful,loved the arrangement Plus my celebrity friend also loved them. Thank you so much.”

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Posted 3 months ago

“I ordered flowers of the day with next day delivery and they arrived right on time and from what I was told they looked beautiful”

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Posted 3 months ago

“Beautiful flowers!”

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Posted 4 months ago

“I recently purchased flowers from Secret Garden Rose, and I couldn’t be more pleased with the experience. The arrangement was absolutely beautiful, with fresh and vibrant flowers that exceeded my expectations. The customer service was amazing—friendly, helpful, and attentive. The delivery was prompt and seamless, ensuring the flowers arrived in perfect condition. Overall, Secret Garden Rose provided an exceptional experience, and I highly recommend them for anyone looking for stunning floral arrangements and top-notch service!”

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Posted 4 months ago

“Luke from Secret Garden was fantastic to deal with. I ordered flowers from Australia for my daughter in DC and he made it so easy. My daughter was so pleased with the flowers. She sent me a pic and they are indeed beautiful. Thankyou!”

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Posted 4 months ago

“Great service and flowers were even better than expected”

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Posted 4 months ago

“I encountered some confusion with my order that was my fault. You guys did your part. Nonetheless, you stayed in touch and helped me resolve it. I appreciated that; your professionalism.--Thank You”

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Posted 4 months ago

“The candle is very nice. Burns clean. However, my particular desire was for a candle with a strong white cedar scent and this one is quite subtle. I will continue in my quest for the perfect white cedar candle. White cedar is awesome!”

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Posted 5 months ago

“Beautiful orchids”

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Posted 5 months ago

“We are very satisfied with our plant. It arrived when promised and was exactly as pictured and described. Great service! Would definitely order again!”

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Posted 5 months ago

“The product I ordered was exactly as pictured; and was delivered on time. What more can one ask?”

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Posted 5 months ago

“The flowers were beautifully package for delivery. They were fresh and full. I would definitely order again from Secret Garden.”

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Posted 6 months ago

Secret Garden Rose Inc is rated 4.5 based on 376 reviews