Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.47

4.5 Rating 383 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 5th January 2025

Anonymous // 01/01/2019

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“I always use this shop for flower arrangements are I am never disappointed !!! Beautiful composition, fast delivery, and excellent service.”

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Posted 1 year ago

“The arrangement of the orchid was very poor. Home Depot sales u healthier orchid than that 80.00 something dollars I was expecting something much better”

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Posted 1 year ago

“I was very disappointed in the Secret Garden Rose. I explained my budget limit but was charged $60 beyond that. In terms of the note, they literally did not get one word right. As for the flowers, yes they were attractive, but did not follow the color scheme I requested. Not cool at all. Will avoid in the future and will warn others.”

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Posted 1 year ago

“The flower arrangement we ordered was beautiful and very fresh. Will definitely use this business again”

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Posted 1 year ago

“Easy to work with, however delivered to the front door when it was dark, flowers sat outside for 2 hours before my daughter realized they were there. Otherwise beautiful bouquet of colorful flowers.”

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Posted 1 year ago

“Satisfied with their service!”

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Posted 1 year ago

“Very Disappointing! Ordered delivery for Tuesday Valentines Day, delivered on Monday. Ordered multicolored roses, all light & dark pink & were all fully opened. Came in a plain clear vase, no bow or baby’s breath. Came in a plain white shopping bag which was wet from the water in vase. I will be disputing this charge with my Credit Card company. Worst experience with flower delivery I’ve ever had.”

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Posted 1 year ago

“My delivery was a date late and the vase was broken”

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Posted 1 year ago

“I have been using Secret Garden Rose Inc for over 4 years and keep coming back because of the combination of service and quality! The bouquets are always beautiful and the representatives are excellent!”

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Posted 1 year ago

“Good afternoon. My wife and I were coming to NYC from Spring Grove PA to see Hamilton. I wanted to surprise her with Valentine's Day flowers in our Hilton hotel room. The ordering process was extremely easy and fast, unfortunately, the 1st bunch of flowers was misplaced by the hotel. I called your office, and they corrected the problem without my wife knowing. That's great customer service. That's for making her Valentine's Day in NYC a special one.”

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Posted 1 year ago

“Thanks for your professionalism. My experience with your company was very good. My order was placed from Florida so I was worried about the time frame, but you guys made it happen.”

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Posted 1 year ago

“An amazing service. Will be ordering again.”

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Posted 1 year ago

“Really beautiful flowers for my son & daughter in laws wedding anniversary, they loved them...thanks so much to Jason & Luke for correcting address at last minute !”

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Posted 1 year ago

“delivery on time; presentation very pretty, easy to order and schedule.”

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Posted 1 year ago

“The flowers were delivered a day before the date requested.”

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Posted 1 year ago

“We received a beautiful bouquet with fresh, colorful flowers. 10/10 would recommend Secret Garden Rose!”