Sedgwick Claims Management Services Reviews

Name: Sedgwick Claims Management Services
Rating: 1.07

1.1 Rating 808 Reviews

1 %

of reviewers recommend Sedgwick Claims Management Services

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Metrics

1.1

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 4%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sedgwick does very great working with me in the area of giving me time to submit documents and information for my claim. I have been having a hard time of late with medical concerns, so it make it hard when there's another issue with my paperwork, it's very frustrating since I'm battling physically and mentally health issues.”

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Posted 1 month ago

“Don't people understand? It's the corporate monopolies who use Sedgwick to protect their assets. And make third party administrators the Fall Guy, the Villain, the Scapegoat what have you?”

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Posted 3 months ago

“For the most part if I'm able to get a person on the phone I can get my issue resolved after some runaround but the website is SO BAD. Like so bad that it feels intentional. They make you reset your password every like 3 months then 8/10 times after you find a password that meets their incredibly arbitrary guidelines (cant use the symbol " for example, basic stuff) the website crashes and doesn't tell you whether your password was saved correctly.”

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Posted 1 year ago

Sedgwick Claims Management Services is rated 1.1 based on 808 reviews