SelfCollect Reviews

Name: SelfCollect
Address: 712 Alfred Nobel Dr., Hercules, California
Rating: 4.38

4.4 Rating 48 Reviews

85 %

of reviewers recommend SelfCollect

Company Reviews

Questions

Metrics

4.4

Based on 48 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

(415) 851-1960

Email:

admin@selfcollect.com

Location:

712 Alfred Nobel Dr.
Hercules, California
94547

Write Your review

Tell us how SelfCollect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process is easy and discreet. It is affordable and trustworthy. Results might take some time so don’t be in a big hurry. I was happy with the service.”

Helpful Report

Posted 4 years ago

“Great site, and service.”

Helpful Report

Posted 4 years ago

“I appreciate the self collect test except I really wish you include what type of Ureaplasma I tested for. There are different strains of this and yet the results do not say which it is. I have looked on the website trying to find contact information to ask anyone at your company for further information. If there is a number or an email I can reach out to, please let me know.”

Helpful Report

Posted 4 years ago

“Fast, easy, and stress free”

Helpful Report

Posted 4 years ago

“Great service! Fast results!”

Helpful Report

Posted 4 years ago

“Even though my results were negative (which is a good thing!). I still was left with no additional information then what I started with. For example, Ph result could be offered as an option with the female discharge test.”

Helpful Report

Posted 4 years ago

“Easy, private”

Helpful Report

Posted 5 years ago

“It's a very good service, the results need to speed up a little bit.”

Helpful Report

Posted 5 years ago

“Speedy. Professional.”

Helpful Report

Posted 5 years ago

“The testing levels, especially for HPV is move advanced and go way beyond what is available in the local medical field. Sooo user friendly with tracking #'s and valuable support. Think, if the only disinfectant that kills HPV is not safe for electronic apparatus and mere skin contact can transmit it how about mammograms for instance. Thanks for the peace of mind.”

Helpful Report

Posted 5 years ago

“good process to use. tracked very well and had results in the time expected.”

Helpful Report

Posted 5 years ago

“Service was wick and easy and results were faster than expected”

Helpful Report

Posted 5 years ago

“I got this email saying my order was complete and asking for a review 1 week ago. My sample was recovered 2 weeks ago. When I input my order number, I still get a message that my results are not ready. So... Don't use this garbage service. I will asking for my $150 back.”

Helpful Report

Posted 5 years ago

Hello - Our apologies your results are not yet complete. I do assure you we are a legit service and your results will be available to you as soon as they are complete. Please understand, sometimes testing needs to be repeated, verified or additional testing is required for various reasons. If you do have questions pertaining to the results status, you can reach out Customer Service team at 415-851-1960. We answer calls Monday - Friday 9am - 4:30pm PST. You can also email orders@selfcollect.com and we will look into your concerns immediately.

Posted 5 years ago

“A great resource to use”

Helpful Report

Posted 5 years ago

“Good experience. No comments”

Helpful Report

Posted 5 years ago

“Easy to use directions and fast results.”

Helpful Report

Posted 5 years ago

“Prompt. Professional. Easy to use. Glad to have used the service. And will use it again. Had a false positive oral result, and a false negative vaginal result, but all other tests were accurate and helpful with gathering the needed information to create a future sexual health plan.”

Helpful Report

Posted 5 years ago

“Very helpful service with a smooth well informative process.”

Helpful Report

Posted 5 years ago

“I have an std. I have positive for many years proven by multiple blood tests and symptoms. The SelfCollect tests came back negative. The Selfcollect tests should not be trusted and are a waste of money.”

Helpful Report

Posted 5 years ago

We apologize you were not happy with our service. Please note, blood tests are very different than our testing using DNA (Nucleic Acid Amplification Testing). If you have questions or concerns about your results, we are happy to connect you with a member of our medical team. Thank you.

Posted 5 years ago

“Super easy process and love being able to do everything myself in privacy of my home.”

Helpful Report

Posted 5 years ago

SelfCollect is rated 4.4 based on 48 reviews