Sendvalu Reviews

Name: Sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julians
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sendvalu, allow me to help my family, this company is very professional and delivers everything as how they said on the website, I have never been so happy, I recommend Sendvalu to anyone that wants to send money overseas to the most country in the world Including Cuba,100%good customer. service, tank you Sendvalu keep a good job.”

Helpful Report

Posted 2 years ago

“Excelente servicio”

Helpful Report

Posted 2 years ago

“Safe and fast”

Helpful Report

Posted 2 years ago

“Best plataform remittance”

Helpful Report

Posted 2 years ago

“Very quick transfer, once the hassle with the identity proof is done”

Helpful Report

Posted 2 years ago

“Excelente servicio. Rápido y confiable. Muchas gracias.”

Helpful Report

Posted 2 years ago

“you may see now what Idid write to these sendvalu: DEAR SIRS, THIS IS A TERRIBLY EMERGENCY QUESTION NOW! HOW CAN IT BE THAT THE GHANA PARTNER IS HESITATING THAT TERRIBLY LONG TO GET OUT THE MONEY TO MY FRIENDS?????????????????????????????????????? THESE ARE THE ORDER NUMBERS- ALL DID NOT GET THE MONEY -BUT YOU SAY THEA ARE PAID!!!!!! Order numbers: and according status with name #1188744 Al-Amin, Muhaisin #1188752 Anokye, Randy #1188763 Mohammed, Kassim #1188997 Ezekiel Boaitey #1188728 Rita Abiwu #1188419 Adjei Kennedy #1188738 Kwaku Sarkodie and now all status' attached, the same names. I hope you get fire under the asses oft hose partners in Ghana?????????????? Kind regards Hans Peter Kraehenbuehl”

Helpful Report

Posted 2 years ago

Mr Hans, private information should not be displayed in public, we have sent you via email the proof of payment for those transactions and also a request for further documentation for your last one. Please answer via email, thank you

Posted 2 years ago

“Muy eficiente y seguro”

Helpful Report

Posted 2 years ago

“Quick service and reliable. Attends to transaction my problems very patiently and efficiently.”

Helpful Report

Posted 2 years ago

We're so grateful that you took the time to share your feedback with us.

Posted 2 years ago

“You got the job done. People depend on the quick delivery. Its a matter if they going to eat or not.”

Helpful Report

Posted 2 years ago

We're so grateful that you took the time to share your feedback with us.

Posted 2 years ago

“I have been a customer since Oct 14th, 2020 and have made over 250 transactions. I have recently written 2 successive glowing reports and praises for getting funds in the hands of my wife in 2 hours or less. However those incidents are few and far between. This current transaction sat in the Sent To Partner status for 15 hours. Considering the fact that it is 8 hours later in Ghana than my location, I don't see any reason for this other than the partner is not doing his/her job and neither is your staff for not staying on the transaction to its completion. This happens more times than not. A small hand full of 250 transaction done quickly and efficiently. But the majority end up in this situation because people there are "asleep at the switch." The only way to communicate with your company is email. There is no chat available, and no one ever answers the USA phone number or even returns calls left on voice mail. Major management overhaul is in order in my opinion. Not a single reply to my email inquiring about the delay. Very poor communications this time. Normally my emails are answered very quickly. Today I never even received a message that the order is complete and the money is in my wife's wallet.”

Helpful Report

Posted 2 years ago

Thank you for contacting us! Please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 2 years ago

“Super professionnel”

Helpful Report

Posted 2 years ago

“Rápidos eficaces y profesionales Lo recomiendo!”

Helpful Report

Posted 2 years ago

“Sehr zufrieden, geht immer sehr schnell und reibungslos”

Helpful Report

Posted 2 years ago

“Very impressed with the short period of time it takes to transfer money.”

Helpful Report

Posted 2 years ago

“Helloo dear Friends, I do use your service indeed much - but these questions now -------------- I am sorry- please change this mask immediately. This is senseless - it has no context -nothing - it is a spongy message with no basics. And by the way: you do mention my payment is paid- but the receiver has still an empty wallet! Order no. 1188728 about 1,100 CHF or 14,471.00 GHS is sticking in a line!!! My friend is waiting so eagerly to get it- it is paid you do tell me. But why does the Ghana partner so terribly hesitate?????????????? Kind regards Hans Peter Kraehenbuehl”

Helpful Report

Posted 2 years ago

Thanks for contacting us! To protect your personal information please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 2 years ago

“my transfer was fast and perfect”

Helpful Report

Posted 2 years ago

It's great to hear that you had a positive experience using our service. Thank you!

Posted 2 years ago

“Great ans quick”

Helpful Report

Posted 2 years ago

We're so grateful that you took the time to share your feedback with us.

Posted 2 years ago

“Extremely good, I like your service, and I would recommend it to my friends and associates”

Helpful Report

Posted 2 years ago

We're so grateful that you took the time to share your feedback with us.

Posted 2 years ago

“Fiable, simple.”

Helpful Report

Posted 2 years ago

Sendvalu is rated 4.6 based on 5,173 reviews