Sendvalu Reviews

Name: Sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julians
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delay in complete transactions is not good and you guys should do something about that ASAP”

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Posted 4 years ago

Sorry to hear about the delay of your transaction, Douglas. Please log in to our website and click Support for further assistance.

Posted 4 years ago

“pas de critique fonctionne bien”

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Posted 4 years ago

“Muy buen servicio”

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Posted 4 years ago

“Zuverlässige und schnelle Überweisung. Gute Website mit übersichtlichen Arbeitsschritten. Leider etwas teuer.”

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Posted 4 years ago

“Its my 2nd time to use sendvalu.. i like it!”

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Posted 4 years ago

Thanks for your friendly review, Ralph.

Posted 4 years ago

“Hope the exchange rate will be more higher like the other money transfer.”

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Posted 4 years ago

Thank you for taking the time to leave us your feedback, Hervie. We rely on our distributor's exchange rates. These exchange rates may change at any time and they can be permanently checked with our calculator.

Posted 4 years ago

“fast and easy to use”

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Posted 4 years ago

Thanks for your friendly review.

Posted 4 years ago

“Don't like it rejected my card at night and had to wait until the next day to send money. I also don't like you needing my driver's license number for your records. That was over stepping the too much information needed.”

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Posted 4 years ago

Thanks for taking the time to leave us your feedback, Nancy. Due to legal and regulatory requirements that we must follow, we need to go through a process of getting to know our customer and obtaining documented proof. The importance of compliance with these laws are greater since we are in a non-face to face business. As for your card, it usually encounters an error due to the card is not authorized or it may be caused by a temporarily error. You can contact your bank for further assistance.

Posted 4 years ago

“Keep it up”

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Posted 4 years ago

Thanks for the friendly review.

Posted 4 years ago

“Es mi primer envío llego en 3 horas me parece una empresa seria.”

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Posted 4 years ago

“Keep improving your service”

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Posted 4 years ago

Thanks for your friendly review, Randy.

Posted 4 years ago

“was processed very quickly where as some previous transfers have been delayed a long time”

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Posted 4 years ago

Thanks for your friendly review, Howard.

Posted 4 years ago

“The time of delivery is to long, almost 6 hours. I know you can do a mobile wallet in just 30 minutes.”

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Posted 4 years ago

Thank you for taking the time to give us your feedback. Our transactions usually take 24-48 hours to complete. Please log in to your account and go to Support if you need further assistance.

Posted 4 years ago

“bien mais chère”

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Posted 4 years ago

“U offer prompt service....Thank u!”

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Posted 4 years ago

Thanks for your friendly review.

Posted 4 years ago

“un poco caro en consideracion a la taza de cambio entre el euro y el dolar; pero muy eficaz !”

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Posted 4 years ago

“Après mon enregistrement mon compte n'a pas été validé tout du suite .Trop long le formulaire à remplir et j'ai du de le refaire car au moment de payer pas possible de pouvoir remplir le formulaire sans savoir pourquoi .”

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Posted 4 years ago

“Good work application”

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Posted 4 years ago

Thanks for the friendly review.

Posted 4 years ago

“tres bien la fonionnement rapide”

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Posted 4 years ago

“Le montant des frais de transfert ont augmenté.”

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Posted 4 years ago

Sendvalu is rated 4.6 based on 5,173 reviews