Sendvalu Reviews

Name: Sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julians
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fastest and most secured way of sending cash to our loved ones. The best partner through this challenging times.”

Helpful Report

Posted 3 years ago

Thanks for the friendly review, Limay.

Posted 3 years ago

“see i told you people you can do thransfers fast. good job , Rafia and I are proud of YOU folks.”

Helpful Report

Posted 3 years ago

Thanks for the friendly review, Richard.

Posted 3 years ago

“Die Übertragung könnte schneller gehen.”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre Bewertung.

Posted 3 years ago

“SendValu works for me and family well. Sometimes very fast transfers. Fair rates of exchange. Highly recommended”

Helpful Report

Posted 3 years ago

Thank you for your comment. We are glad to help you.

Posted 3 years ago

“It is impossible to get in touch with you. I send e-mails, but you do not answer. One recipient Annie Lei Chua cannot get the money I sent due to misspelling of her name. I asked you to correct it or cancel the transaction, but no answer from you. You are not trustworthy and very difficult to communicate with. There is no contact phone number that I could call you. Howard Resh”

Helpful Report

Posted 3 years ago

Hello, Howard. We have responded to your name change request however it is not permitted by the local partner thus canceled. We advise that you make sure that you have spelled the receiver's name correctly and use the correct format FIRST NAME (if the receiver has 3 first names you have to put it here), MIDDLE NAME, LAST NAME to avoid cancellation.

Posted 3 years ago

“Very slow process”

Helpful Report

Posted 3 years ago

Dear customer, remember you can always send us your request by mail support@sendvalu.com This transaction is under verification by our local partner. Please check our email. Thank you

Posted 3 years ago

“To use sendvalue is easy and comfdortable. Senvalue give me a receipt thats easy to uderstand. Rapid and fast so that my recepients cant get the money qiuck. Thanks Sendvalue. Staffan”

Helpful Report

Posted 3 years ago

Thank you Staffan, we work everyday to improve our service.

Posted 3 years ago

“es war wwieder einfach und wurde sehr schnell abgewickelt. Ich bin super zufrieden”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihr positives Feedback, Werner!

Posted 3 years ago

“Great once you know your way around the system”

Helpful Report

Posted 3 years ago

Thanks for the friendly review.

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Thanks for the friendly review, Mike.

Posted 3 years ago

“Received notice my transaction was processed at 8pm. The funds was sent before 10 am this morning”

Helpful Report

Posted 3 years ago

Please be informed that each transaction may undergo manual verification.

Posted 3 years ago

“NO CUSTOMER SERVICE PHONE PICK UP, THEY WOULD NOT LET ME SEND IN US DOLLARS ONLY IN EUROS”

Helpful Report

Posted 3 years ago

Our apologies that nobody was available to pick up your call at the time of your call. Due to changes in international payment transactions, we can only bill in Euro at the moment. We are working to get also the USD currency available again. Transaction #787569 has already been marked PAID on May 29, 2021. Please log in to your account and go to Support if you need further assistance.

Posted 3 years ago

“Have enjoyed being a client but waiting 12 hours plus for receiver to get money is hard to understand. Hopefully next time partners wont take so long to release money”

Helpful Report

Posted 3 years ago

Thank you for your honest comment. We will verify your case and give you a feedback by mail.

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Thank you Andy for your comment.

Posted 3 years ago

“-Price is good but the transfer time can take up to several days. - Customer support can only be contacted by email.”

Helpful Report

Posted 3 years ago

Depending on the destination, the transactions may take over 5 business days due to the politics of payment in the country. Yet we will always be tracking the status of the transaction and supporting our customers in case of any requirement. Thank you for your comprehension.

Posted 3 years ago

“dies war meine erste Überweisung und es hat gut geklappt. Es war leider erforderlich, alle persönlichen Dokumente als Kopie zur Verfügung zustellen. Gut, ich habe es akzeptiert.”

Helpful Report

Posted 3 years ago

Vielen Dank für Ihre positive Bewertung, Werner!

Posted 3 years ago

“Good job. I will give 5 starts”

Helpful Report

Posted 3 years ago

Thank you, we are here to help you!

Posted 3 years ago

“Fast and reliable company. 100% Highly recommended.”

Helpful Report

Posted 3 years ago

Thank you for your comment. We always work to provide you with the best service.

Posted 3 years ago

“perfect very perfect”

Helpful Report

Posted 3 years ago

Thanks for the friendly review, Philippe.

Posted 3 years ago

“Kind of hard to hit the pay button it does not respond very quick”

Helpful Report

Posted 3 years ago

Thanks for taking the time to give us your feedback, Bricklyn. Please try another browser, preferably the latest version of Chrome or Firefox. Please log in to your account and go to Support if you need further assistance.

Posted 3 years ago

Sendvalu is rated 4.6 based on 5,173 reviews