Sendvalu Reviews

Name: Sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julians
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Very much... East and convenient”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Very easy way to sen money.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Sometimes to dlow”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Servicio muy rápido. GRACIAS ! Hay una cosa que todavía no entiendo y Sendvalu no me explique bien. Cuando yo mandé dinero en Cuba, yo pago en dólar CAN. PERO YO PUEDO CONSTATAR QUE SI YO PAGO EN EUROS, TENGO QUE PAGAR EL MISMO PRECIO. COMO PUEDE SER ASÍ ? EL DÓLAR CAD VALE MÁS O MENOS 0,75 $ PERO MAS O MENOS 0,68 EURO. NO ESTÁ LA MISMA VALOR ! ENTONCES NO ENTIENDO PORQUE SIEMPRE YO PAGO MÁS O MENOS 83$ CAN POR UN ENVÍO DE 50 CUC. GRACIAS POR EXPLICARME BIEN POR FAVOR .”

Helpful Report

Posted 5 years ago

Estimado Sr. Gaetane Daudelin, muchas gracias por sus comentarios! Para mejor asistirle y darle una respuesta mas personalizada por favor envienos un email a support@sendvalu.com con vuestra inquietud y nuestro equipo le atendera a la mayor brevedad posible. Gracias por dejarnos su feedback por esta via se lo agradecemos infinitamente pues nos ayuda a mejorar continuamente. En Sendvalu siempre optamos por las tarifas mas competitivas del mercado, y nos aseguramos de brindarle un servicio de primera clase. Saludos cordiales, su equipo de Sendvalu servicio al cliente.

Posted 5 years ago

“I’m very pleased with the service I receive from sendvalu. Though I’ve had my share of problems the have always been resolved. It is near impossible to reach customer service by phone unless I call them early in the morning and impossible to reach them after noon my time, CST, something should be done about that.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Your information said the cash would be available in 4 hours but it turned out to be much longer which caused considerable problems for my recipient. Other than that, the service was very easy to use and not expensive.”

Helpful Report

Posted 5 years ago

Dear Ms. Terese Werner, thank you for your feedback, we highly appreciate it. Let us inform you that the reason for the delay was due to the wrong format of the provided phone number, this was the reason why it got delayed but in most transactions are completed a lot faster than it. Our apologies for any inconvenience that might have caused you and to your beneficiary. Here's at Sendvalu our main purpose is to make sure that all transactions are delivered to the beneficiaries in a timely manner since we do understand the importance of receiving the money on time. Thanks again for your feedback, best regards, your Sendvalu customer service, and support team.

Posted 5 years ago

“A little patience for me to wait... sending... Anyway thank you for at last it is already processed.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Recently too many restrictions”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us your feedback, Henry. As required by international laws on online money transfer, we had to verify your identity and request additional documents (if deemed necessary by our local distribution partners), not to phish for information. If you need further assistance, please login to our website and go to Support.

Posted 5 years ago

“I love this money transfer it takes no time for you party to receive there funds.....”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“But you are not stabile, some times it goes quick like this one. And sometimes it takes hours and even days. And your support team are almost not availed on phone.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us your feedback. Please login to our website and go to Support for further assistance.

Posted 5 years ago

“tres bien merci”

Helpful Report

Posted 5 years ago

“Super schnell, weiter so... Danke..!!”

Helpful Report

Posted 5 years ago

Sehr geehrte Frau Knoth, vielen Dank für Ihre positive Bewertung. Werden uns freuen Sie wieder zu sehen. Ihr Sendvalu Team.

Posted 5 years ago

“Service is ok, but it was better before. Thank you.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Am satisfied so far!”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“after the first transfer was needing some days, now the second was goin through in 1 Hour, i am satiesfied”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“I am very pleased”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Nice and good services..no hustle and it gives comfortably.safe and faster..”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Bon service et rapide”

Helpful Report

Posted 5 years ago

Cher M. Armin Schmid, Merci beaucoup pour vos commentaires positifs. À Sendvalu, nous nous attachons à fournir un service rapide et hautement efficace. Merci beaucoup d'avoir utilisé nos services, nous sommes toujours à votre service pour tout ce dont vous pourriez avoir besoin. Cordialement, votre service clientèle Sendvalu

Posted 5 years ago

“It’s fast and reliable”

Helpful Report

Posted 5 years ago

Thank you for your friendly review.

Posted 5 years ago

“Very very pleased with their service.”

Helpful Report

Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

Sendvalu is rated 4.6 based on 5,173 reviews