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Sensitive Home Reviews

4.0 Rating 45 Reviews
73 %
of reviewers recommend Sensitive Home
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Phone:

866-736-7488

Email:

hello@sensitivehome.com

Location:

336 Bon Air Center #515, Greenbrae
CA
94904

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Anonymous
Anonymous  // 01/01/2019
They stole my money
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Posted 9 months ago
I placed an order over a month ago. I never received shipping confirmation or my order. I emailed them. I never received a response. I called their number listed. It’s not their number. It’s a number for quicken. I don’t know what’s going on but I’m feeling like I got ripped off. I really like their products but I will never order from them again.
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Posted 1 year ago
placed an order worth $71 a month ago, never received an order confirmation, company has not responded to 5 separate messages requesting status or order. They do not provovide a telephone number. Thankfully I have a credit card receipt to contest the fraudulent sale. There are many similar complaints on social media. Do not buy anything from this horrible company.
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Posted 1 year ago
The customer service is non existent. Almost a month ago I received a box with a product that leaked all over and was more than half empty. I immediately emailed the company. No reply. I emailed again, tried the chat, tried calling that was a long wait and then received a “goodbye” and hang up. This makes the company feel untrustworthy to me and I will not purchase their products again.
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Posted 1 year ago
Rated 1 star. Had a safety issue with a recent purchase. Contacted customer service and was told that the problem did not exist. Very demeaning! As the end user I know what I experienced and expected to at least have my issue acknowledged. Also, no one answers the phone. Had to send an email and did not get a response for days. Diana
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Posted 1 year ago
Shower spray dried on shower doors and left as many spots as water.
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Posted 2 years ago
I haven't used it yet but it looks like a good product
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Posted 2 years ago
Does a poor job, and the order takes for ever to get here.
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Posted 3 years ago
Because your order was damaged in transit by the carrier, it did take longer for you to receive the products due to the need to send a replacement order. We're sorry our products did not meet your expectations. That's certainly not something we want anyone in our sensitive community to experience. Please contact us at hello@sensitivehome.com so we can make it right.
Posted 3 years ago
Sensitive Home is rated 4.0 based on 45 reviews