Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, very reasonably priced, delivered as promised on Sunday, left safely because we were out, beautiful bouquet which was nicely presented.”

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Posted 6 years ago

“Excellent, and very quick delivery”

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Posted 6 years ago

“Amazing delivery, arrived in less than 24 hours from the order date! The person I bought the flowers for loved it! Thank you!”

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Posted 6 years ago

“Easy to order Delivery on time No fuss Email confirmation when delivered My friend loved them”

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Posted 6 years ago

“Brilliant service. My husband forgot it was his dad's partners birthday. Father in law called on Saturday not happy no birthday card in post. So got online and found serenata. Phone went . Delivered very quick next day and beautiful not seen them but glad I did buy them.”

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Posted 6 years ago

“Very fresh and beautifully presented flowers. Arrived the next day, despite it being Sunday. Great Flower Service!”

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Posted 6 years ago

“Very happy with the quick delivery but my name was not put on the card”

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Posted 6 years ago

“- Beautiful - On time”

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Posted 6 years ago

“The recipient was extremely happy!”

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Posted 6 years ago

“Speedy delivery nice flowers thank you”

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Posted 6 years ago

“50th anniversary delivery. Arrived on time and the flowers were all in lovely fresh condition. My wife loved them.”

Serenata Flowers 5 star review on 23rd January 2018

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Posted 6 years ago

“I ordered some flowers for a friend who isn't well. They were delivered the following morning by courier at no extra cost and my friend was delighted with them. I asked her to be truthful about them so I would know whether to use Serenata again. She assured me that they were beautiful. I will definitely use this company again, I am very happy with the service I got from them and the reasonable price compared to other similar sellers.”

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Posted 6 years ago

“I ordered flowers to be delivered to my friends for her birthday she sent me pictures of the bouquet and it was beautiful the flowers were lovely & fresh looking some not even opened still in bud very happy with them and so was my friend with her flowers teddy & chocolates she got thank you for making my friends day special”

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Posted 6 years ago

“Website easy to use and kept me informed of delivery progress all the way.”

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Posted 6 years ago

“Beautiful flowers and delivered on time.”

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Posted 6 years ago

“Great fast service and my friend loved thank you!”

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Posted 6 years ago

“service and the response to the quality of product received. Biggest concern when you are dealing with another country is always about what the end result will be.”

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Posted 6 years ago

“Ordered the Sugar and Spice design thought it was appropriate for a baby shower .... my friend was over the moon with them .”

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Posted 6 years ago

“The service was excellent, I would really recomend”

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Posted 6 years ago

“My sister was very pleased with her flowers. Thank you.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews