Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You deliver wrong order, I ordered something different that you deliver”

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Posted 6 years ago

“The purchase via the website was easy and uncomplicated, the delivery was made on the day I requested and the person receiving the flowers was very happy. Thank you Sean”

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Posted 6 years ago

“Flowers deliverd on time and regular updates given re status of delivery”

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Posted 6 years ago

“Fast efficient service and very nice product Thankyou so much”

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Posted 6 years ago

“Made my wife very happy 😀 thank you very much for your nice produces and good service. Would definitely rec to others 👍👍”

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Posted 6 years ago

“Amazing as always”

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Posted 6 years ago

“Good quality roses and service was first class would use them again.”

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Posted 6 years ago

“Easy to use on line, regular updates and of course really nice flowers! Many thanks!”

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Posted 6 years ago

“Thankyou serenata flowers i was very happy with the flowers and prompt delivery you made my girlfriend and i very happy this valentines. Will definately use your service again top marks”

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Posted 6 years ago

“fantastic service,”

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Posted 6 years ago

“I’ve always used Serenata they are simple to use and always on time.Even when the flowers have been damaged in transit they have been outstanding with their Customer care.”

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Posted 6 years ago

“The Driver was very rude to my wife, pity I was not there!! Flowers were worn out on the edges, what a waste of money!”

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Posted 6 years ago

“Very good and quick delivery service!”

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Posted 6 years ago

“Very Good service. Have used them several times, sending orders from Sweden never had any problems.”

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Posted 6 years ago

“prompt delivery great value great product”

Serenata Flowers 5 star review on 16th February 2018

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Posted 6 years ago

“Great flowers and perfect delivery”

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Posted 6 years ago

“There price was very competitive. I had a good choice and they delivered on time.”

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Posted 6 years ago

“Simple online ordering and payment. Delivery as promised!”

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Posted 6 years ago

“Delivered what I ordered on time”

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Posted 6 years ago

“Quality & Value”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews